1. I have a Zoho Analytics query table, can I sync it with a Zoho Campaigns mailing list?
2. I want to sync contacts who attended the most recent event from a Zoho Analytics table into a mailing list in Zoho Campaigns. How can I do this?
You can map fields of the table with your Campaign fields, choose a Analytics field and map it with the corresponding Campaign field. Mapping the email address field is mandatory. However, you can add custom fields from your table by checking the New Field option. You can edit or delete a mapped field by clicking the respective icon displayed beside the mapped field.
I want to map the Product Category field from a table in Zoho Analytics. I cannot find it under the pre-mapped fields, how can I map it?
You can use the Map more option in the Mapping fields step during sync. Product category is not a default field in Campaigns, so you will need to add a custom field for it. You can do this from the Mapping fields page during Zoho Analytics sync.
You decide how often data is imported from your table. The data can be retrieved just once, or you can set it to occur daily, weekly, or monthly depending on your requirements.
1. Can I edit the details of an inactive Zoho Analytics sync?
You cannot edit sync details after saving it. Instead, create another sync implementing whatever changes you need to make in Sync Details page. You can have a maximum of 144 active Zoho Analytics syncs at once.
You can re-map or map more fields for your sync settings by choosing the Edit Mapping in the Edit drop down.
You can edit the retrieval details such as retrieve interval, data to be retrieved and sync contacts configuration by choosing the Edit Retrieval Details in the Edit drop down.
Contacts imported/synced in a single fetch.
Contacts added to the Campaigns org.
Contacts already deleted in Campaigns account but now added again.
Contacts already present in Campaigns account.
Contacts are not added to the mailing list.
Contacts deleted in Analytics account and getting updated in Campaigns as well.
Contacts who are ignored during the import if they fall under one of the following group,
Contacts bounced from the recipient's inbox, or email addresses do not exist.
Contacts unsubscribed from your org.
Contacts having a role/group email address. For e.g. info@, administrator@, careers@, service@, support@, etc.
Contacts present more than once in the file.
Contacts with an invalid email address; e.g. patriciazylker.com, firstname.lastname@example.org
Empty email address
Contacts whose email address field is missing.
2. When do I need to change the Zoho Analytics authtoken in Zoho Campaigns?
ZSC key is a sensitive field. Changing your ZSC key invalidates all the existing syncs. The only two times you would need to change your ZSC key in Zoho Campaigns are:
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