Zoho Backstage is a holistic, all-in-one event management software that allows you to organize, promote, and execute unique events. Integrating Zoho Campaigns with Zoho Backstage will allow you to sync registrants and attendees from Zoho Backstage as contacts to promote your events.
By syncing your Zoho Campaigns account with Zoho Backstage, you can:
- Import the attendees of your events into Zoho Campaigns.
- Create a mailing list for the attendees of your events by importing them into Zoho Campaigns.
- Keep the attendees posted about the details of your events via email newsletters.
- Send promotional newsletters to your attendees about the topics discussed in the events.
Set up the Sync
To sync your Zoho Backstage account with Zoho Campaigns:
View mapped fields
In
the integration between Zoho Campaigns and Zoho Backstage, you would not
be able to explicitly map the fields of Zoho Backstage against the
fields of Zoho Campaigns like how you can do for other Zoho Apps. Hence,
you will only be able to view the field mapping. You cannot edit the
field mapping either. To view the field mapping:
- Click Contacts in the Navigation Toolbar, then click Sync Services.

- Hover over Zoho Backstage. Click on View configuration to go to the sync details page.

- In the sync details page, click on the Field Mapping tab at top. This will show the field mapping available.

View Sync History
- Click Contacts in the Navigation Toolbar, then click Sync Services.

- Hover over Zoho Backstage. Click on View configuration to go to the sync details page.
- Click on Sync History tab at the top.

- Here you can see a detailed view of your sync list:
• Sync time - The time at which the sync was performed.
• Total records - Total number of contacts synced at the given time.
• Added - Number of new contacts added at the given time.
• Updated - Number of existing contacts updated.
• Skipped - Number of contacts not synced since they didn't match the sync
criteria. The icon beside the skipped count allows you to export the
list of the skipped records.
Note:
Regarding the skipped records, the email address of the attendees of an event is mandatory during the registration . Hence, when a group email address is specified, you would encounter skipped records.
Disable Integration
To disable the integration between Zoho Campaigns and Zoho Backstage:
- Go to Settings. Under Integration section click on Apps.

- Search for Zoho Backstage, hover over it, and click on View details.

- At far right of the next page click on Deny.

- In the pop-up that appears, click on Go Ahead once you've read the effects of disabling this integration.
