Integration with SMS gateways - Online Help | Zoho Campaign

Integration with SMS gateways

Integrating your Zoho Campaigns account with various SMS gateways will enhance your marketing efforts by regularly communicating with your target audience. By integrating with multiple SMS gateways, you can increase engagement through SMS campaigns,  improve conversion rates, and analyze campaign reports. This help document will guide you through the steps to complete the integration process successfully. The various SMS Gateways available for integration with Zoho Campaigns are:
  1. BulkSMS
  2. Clickatell
  3. MessageBird
  4. Sinch MessageMedia
  5. MiSMS
  6. Vonage
  7. MSG91
  8. Kudosity
  9. SMS-Magic
  10. Twilio
  11. Kaleyra
  12. Elitbuzz
  13. Rakuten
  14. ValueFirst

To Integrate BulkSMS with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over BulkSMS and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.
    bulksms integration
To learn more about BulkSMS, click here

To integrate Clickatell with Zoho Campaigns
  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over Clickatell and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.
    clickatell integration
To learn more about Clickatell, click here

To Integrate MessageBird with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over MessageBird and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.
    MessageBird integration
To learn more about MessageBird, click here

To Integrate Sinch MessageMedia with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over Sinch MessageMedia and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.
    MessageMedia integration

To learn more about Sinch MessageMedia, click here

To Integrate MiSMS with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over MiSMS and click Connect.
  4. Fill in the following information: 
    1. Username
    2. Password
    3. SMS Brandname
  5. Click Integrate.
    misms integration
To learn more about MiSMS, click here

To Integrate Vonage with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over Vonage and click Connect.
  4. Fill in the following information: 
    • Vonage API key
    • Vonage Secret
  5. Click Integrate.
To learn more about Vonage, click here

To Integrate MSG91 with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over MSG91 and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.
    msg91 integration
To learn more about MSG91, click here

To Integrate Kudosity with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over Kudosity and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.

To Integrate SMS-Magic with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over SMS-Magic and click Connect.
  4. Fill in the following information: 
  5. Click Integrate.
    smsmagic integration
To learn more about SMS-Magic, click here

To integrate Twilio with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over Twilio and click Connect.
  4. Fill in the following information: 
    • Twilio AuthToken
    • Twilio SID
    • Twilio phone number 
  5. Click Integrate.
    twilio integration
To learn more about Twilio, click here

To integrate Kaleyra with Zoho Campaigns  

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Hover over Kaleyra and click Connect.
    kaleyra sms
  4. Choose an account type: Global or IO platform.
  5. Fill in the following information:
    1. Kaleyra API key
    2. Sender ID
    3. Entity ID
  6. Click Integrate.
    kaleyra authentication

To Integrate Elitbuzz with Zoho Campaigns

  1. Click Settings icon located on the top right of the application and choose Apps under Integrations.
    settings icon - top right
  2. Hover over Elitbuzz and click Connect.
  3. Fill in the following information:
    1. Elitbuzz API key
    2. Elitbuzz Secret code
      elitbuzz integration
  4.  Click Integrate.

To Integrate Rakuten with Zoho Campaigns

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Mouse over Rakuten and click Connect.
  4. Fill in the following information: 
    • API key
    • Password
    • Sender ID
  5. Click Integrate.

How to get Rakuten credentials?

  1. Login to Rakuten account and click Enterprise Account tab.
  2. Navigate to API keys tab and click Add API keys.add api keys
  3. Enter the necessary details and click Add.
    add api key popup
  4. The new API key will be listed in the API keys tab. Click on the relevant API key.
  5. In the detailed view of the key, navigate to Credentials and click Add Credentials.
    Add Credentials
  6. You need to set your password in this popup. This password is to be given while integrating Rakuten with Zoho Campaigns.
    set password

To integrate ValueFirst with Zoho Campaigns

  1. Click the Settings icon in the top-right corner of the screen.
    Click Settings icon
  2. Click Apps under Integrations.
    Apps
  3. Choose SMS Gateways.
    Choose SMS gateways
  4. Mouse over ValueFirst and click Connect.
    Connect ValueFirst
  5. Click Continue.
    Click continue
  6. Enter the following information – Client key, client password, and Sender ID. Click Integrate.
    Integrate

Change integrated account

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
    Apps
  3. Hover over the integrated SMS gateway and click View Details.
  4. Click Change beside the required account.
  5. Click Change.

Deny integration with SMS gateways

  1. Click Settings icon on the top-right corner of the screen.
      settings icon - top right
  2. Choose Apps under Integrations.
  3. Hover over the integrated SMS gateway and click View Details.
  4. Click Deny beside the required account.
  5. Click Go Ahead.