How to authenticate your domain - Online Help | Zoho Campaigns

How to authenticate my domain

Domain Authentication is a mechanism that verifies the email from the point of its origin by validating the email sender. It checks emails to rule out any possibility of spamming or spoofing thereby protecting the sender's good reputation. Authenticating your domain allows for smooth transfer of emails through spam filters and into your recipient's inbox.

Domain authentication methods

SPF

This method allows you to specify the mail servers (IP addresses) which can send emails on your behalf. This can be done by publishing the TXT record in your domain's DNS settings. Learn More

DKIM

This is a more advanced method used widely by email service providers. It allows the senders to authenticate their campaigns by including a digital signature in the email header. This can be done by publishing the TXT record in your domain's DNS settings. Learn More

Domain Authentication Steps

Authenticating your domain in Zoho Campaigns is a simple four step process:
  1. Add a sender domain to your Zoho Campaigns account.
  2. To authenticate your domain, Copy SPF and DKIM record values from Zoho Campaigns.
  3. Go to your domain hosting website's Settings page to Setup SPF and DKIM records for your domain. Paste the copied record values and Publish them to the DNS servers.
  4. After your records are published, go to your Zoho Campaigns account and Verify your domain.

           Domain Authentication Steps

Step 1

Add a sender domain
  1. From the navigation toolbar, choose Settings.
  2. Select Manage Senders under Deliverability.                
  3. Click Add Sender button on the top-right corner of the screen.
  4. You can enter up to 5 sender email addresses if you want.
  5. Click Send Verification Email button to receive verification emails in the email address you have provided. 
  6. To verify your email addresses, login to your email client and open the verification email sent by Zoho Campaigns.
  7. Click the Verify your email address button in the email to complete the verification process.
  8. Once verified, you will find your sender address (Example: patricia.b@zylker.com) listed under Sender Address tab and the domain (zylker.com) listed under Domain Authentication tab.

Note: If you have not received the verification email, please check all the folders / filters in your email client. If you still don't find them, please contact support@zohocampaigns.com.

Step 2

Copy SPF and DKIM record values from Zoho Campaigns
  1. From the navigation toolbar, choose Settings.
  2. Select Domain Authentication under Deliverability. 

  3. Click Setup on the extreme right of the row.
  4. In the Setup page, click Copy button next to the text records.

Step 3

Setup SPF and DKIM records for your domain
  1. Go to your domain hosting website from where you have purchased your domain (GoDaddy.com, Cloudflare, BlueHost,etc). To learn how to setup TXT records for your domain, click here.
  2. Paste the TXT record values copied from your Zoho Campaigns account in your domain's DNS settings. Click Publish.
  3. If the SPF record already exists in your domain's DNS settings, please add include:zcsend.net to the record and click Publish.
Note: DNS setup usually updates within 24-48 hours. Your sender domain will be verified only after the update is complete.

Step 4

Verify your domain

After the SPF and DKIM records for your domain have been published on the DNS servers, follow the steps given below to verify your domain:

  1. From the navigation toolbar, choose Settings and select Domain Authentication.
  2. Click Setup button on the far right corner of your domain.
  3. Click Verify Domain.
  4. If the records are not published in the DNS, you can check the reason and how to fix it in the same screen. 

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now


          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide





                       
                      Secure your business
                      communication with Zoho Mail


                      Mail on the move with
                      Zoho Mail mobile application

                        Stay on top of your schedule
                        at all times


                        Carry your calendar with you
                        Anytime, anywhere




                                Zoho Sign Resources

                                  Sign, Paperless!

                                  Sign and send business documents on the go!

                                  Get Started Now


                                      Zoho SalesIQ Resources



                                          Zoho TeamInbox Resources



                                                  Zoho DataPrep Resources



                                                    Zoho DataPrep Demo

                                                    Get a personalized demo or POC

                                                    REGISTER NOW


                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now











                                                                            • Related Articles

                                                                            • How to setup SPF and DKIM TXT records for your domain

                                                                              At Zoho Campaigns, we strongly urge you to authenticate your domain by implementing SPF and DKIM. To successfully authenticate your sender domain, you need to set up your SPF and DKIM TXT records. Authenticating your sender domain is a simple process ...
                                                                            • Steps to authenticate your sender domain

                                                                              At Zoho Campaigns, we strongly urge you to authenticate your domain by implementing SPF and DKIM.   SPF Sender Policy Framework is an authentication technique that helps receiving email servers identify legitimate email senders and prevent spam ...
                                                                            • Sender Policy Framework (SPF)

                                                                              Spam is a major bottleneck issue that the email marketing industry faces on a daily basis. Fraudsters often try to forge the sender address of emails and try to perform malicious activities. The only way to protect your emails and improve ...
                                                                            • What is Domain Keys Identified Mail (DKIM)?

                                                                              DomainKeys Identified Mail (DKIM) is a security mechanism adopted by email marketing services to validate an email message. It checks if the emails are sent from a valid source and if the email message was tampered with in transit. Click here to ...
                                                                            • Is it mandatory to authenticate my email domain?

                                                                              Domain authentication is the process of implementing validation mechanisms to increase the credibility of your marketing emails. We strongly recommend you authenticate your sender domain as it will help your emails land in the inbox and safeguard ...
                                                                            Wherever you are is as good as
                                                                            your workplace

                                                                              Resources

                                                                              Videos

                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                              eBooks

                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                              Webinars

                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                              CRM Tips

                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                Zoho Show Resources