Signup Form Reports - Online Help | Zoho Campaigns

Signup Form Reports

Signup form reports lets you view details of the various contacts who have signed up for your email newsletters through your signup forms. You can use this information to target your contacts with email campaigns best suiting their need. To view signup form reports:
  1. From the Navigation bar, select Contacts and choose Mailing Lists.
  2. Select the desired mailing list.
  3. Click Forms and select the signup form for which you want to view reports.
  4. The signup will appear giving you details such as a preview of the form, options to add response to form submissions, track text, push data to CRM and to push data to workflows. 
  5. Click View Detailed Report to view reports.

Basic information of the signup form appears on the top section such as:
  • Form Views - Number of visitors who have visited pages embedded with your signup form.
  • Button Views - Number of contacts who have seen your signup button rather than the direct signup form.
  • Interactions - Number of visitors who have interacted with your signup form. 
  • Submissions - Number of contacts who have submitted their data via your signup form but haven't confirmed their subscription yet.
  • Conversions - Number of contacts who have confirmed their subscription and have been added as contacts to your mailing list.
    form report

Time-based report

A time-based graph displays the number of contacts who have signed up via your signup forms over a specific time period of your choice. You can change the time period by selecting the from and to dates and clicking Change on the right-corner of this section.

Source report

This time-based report shows the number of contacts and the various sources from where a contact has signed up via your signup form. It also lists out the contact's conversion and the conversion percentage of a contact from viewing a signup form to confirming their subscription.

Page-based report

This table lists out the various pages' URLs from where your contacts have signed up via your signup forms.

Tracking code report

You can add unique tracking text into your signup form to monitor a web page or blog. This helps you view reports based on the number of visits to a signup form page and analyze which page is visited the most.


Customize Tracking Text

You can add a unique custom tracking text in the pages where you've published your signup form. Using the text, you can gain insights on the performance of the form in each of your pages. For example, if you add the text 'Home' in the code that you'll embed in the homepage of your website, you'll get a tracking script exclusively for your homepage. You can track the conversions from your homepage using the report.

To add the tracking text:
  1. Select Contacts from the Navigation bar and choose Manage Lists.
  2. Select the desired mailing list.
  3. Click Forms and select the desired signup form.
  4. Click View Detailed Reports.
  5. Under Tracking Code Report, click Customize Tracking Text.

  6. Enter the text and click Save.

Map Your Field

Once you create the tracking text, you can map it to a custom field in your mailing list. You can then create a segment to filter the contacts coming from a particular web page/blog and send an email campaign to those contacts.

To map tracking text to a contact field:

  1. Select Contacts from the Navigation bar and choose Manage Lists.
  2. Select the desired mailing list.
  3. Click Forms and select the desired signup form.
  4. Click Show advanced options.
  5. Under Beacon Tracking, you will see the text to track. Click the Map tracking text to field link.

  6. Select a Field Name from the dropdown menu.
  7. Click Save to confirm.

  8. Click Add Custom Field to add your desired field to be mapped. Enter the custom field and click Add.

Devices and operating systems

This stats displays the number of contacts and the various operating systems or devices from which they have signed up. It also lists out the contact's conversion and its conversion percentage of a contact from viewing a signup form to confirming their subscription.

Web browsers

This stats displays the number of contacts and the various the web browsers from which they have signed up. It also lists out the contact's conversion and its conversion percentage of a contact from viewing a signup form to confirming their subscription.


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