What should a customer do if a payment from PayPal fails?

What should a customer do if a payment from PayPal fails?

Payment failure in PayPal can occur due to several reasons, such as currency mismatch between the Zoho Commerce store and the PayPal account. You can directly contact PayPal's support after checking for evident mismatch in both the accounts. You may also need to make some changes to any of their settings in their PayPal account.

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