Check whether you have integrated this CRM account already with any one of the Zoho finance apps (Zoho Books or Zoho Invoice, Zoho Expense, Zoho Subscriptions, Zoho Inventory). If the error persists, don't hesitate to contact support.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.