Why am I receiving a "No shipping methods available" error when I try to check out?

Why am I receiving a "No shipping methods available" error when I try to check out?

Usually, this message will be shown when seller-configured checkout data does not match the user-configured shipping rate or plan. Ask your user to verify the shipping area and rate that they have selected.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Shipping

                                                                                                            The Shipping feature enables you to set up shipping zones and shipping rates for your Zoho Commerce store. Using this feature, you can classify shipping on the basis of the shipping zones to which you deliver, or based on shipping rates which will be ...
                                                                                                          • Live Shipping Rates

                                                                                                            Live Shipping rate when enabled for any shipping carrier will help your customers to see the exact shipping cost that will be involved for their orders. These are beneficial because the entire cart value will be considered while calculating the ...
                                                                                                          • Introduction to Shipping Carriers

                                                                                                            Planning and setting up a reliable delivery process for your products is fundamental to the success of your store. Zoho Commerce includes a simple, single-step integration feature with several carriers like, UPS, USPS, and EasyPost. EasyPost is a ...
                                                                                                          • Is drop-shipping facility available with Zoho Commerce?

                                                                                                            We do not support drop-shipping as of now with Zoho Commerce. We will help you build an ecommerce store and sell your products globally.
                                                                                                          • Why is my shipping rate charged differently?

                                                                                                            Check whether tax on shipping is enabled from Settings > Taxes > Tax Your Shipping Rates. If shipping rule is based on quantity or weight, check whether rate per item or rate per unit is enabled.
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources