Why is my shipping rate charged differently?

Check whether tax on shipping is enabled from Settings > Taxes > Tax Your Shipping Rates.
If shipping rule is based on quantity or weight, check whether rate per item or rate per unit is enabled.

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Shipping
The Shipping feature enables you to set up shipping zones and shipping rates for your Zoho Commerce store. Using this feature, you can classify shipping on the basis of the shipping zones to which you deliver, or based on shipping rates which will be ...
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Live Shipping rate when enabled for any shipping carrier will help your customers to see the exact shipping cost that will be involved for their orders. These are beneficial because the entire cart value will be considered while calculating the ...
Why am I receiving a "No shipping methods available" error when I try to check out?
Usually, this message will be shown when seller-configured checkout data does not match the user-configured shipping rate or plan. Ask your user to verify the shipping area and rate that they have selected.
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Is drop-shipping facility available with Zoho Commerce?
We do not support drop-shipping as of now with Zoho Commerce. We will help you build an ecommerce store and sell your products globally.