Member Portal - Sender Email

Member Portal - Sender Email

The email address from which your customers receive an email from your store is extremely important. The email should be recognisable to your customers and shouldn’t sound like spam. To avoid being sent into the spam folder, choose an email address associated with your store's name.

1. Go to Settings > Member Portal under General. Select Sender Email from the left panel.
2. Select email from drop-down list.
3. Click Save.

Add your business email

  1. To add your own email address instead of the ones provided by default, Click on Add New.
  2. Provide Sender's Name and email address.
  3. Click Save.

Public Domains are automatically validated. Public domains include email addresses ending with, etc. Whereas, private domains need to be validated separately before use.

Domain Validation

All private domains need to be validated before they can be used for sending emails. These will fall under Unauthenticated Domains

  1. Click Authenticate Now.
  2. Copy Host Name and ValueHost name and value should be configured as TXT record in DNS settings of your respective Domain Provider.
  3. Click Validate after half an hour so that the DKIM will be recognised by the DNS server.
  1. Once Validated, the screen will look like this:

Email Verification

  1. Click Verify beside the authenticated domain.
  2. A verification code will be sent to the provided email address. Enter the verification code in the text box.
  3. Click Validate.

  1. Verified email addresses can be mapped and set as your preferred sender email.

  1. Once verified the email will appear in the drop-down list.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                      Still can't find what you're looking for?

                      Write to us:



                        Zoho Marketing Automation

                          Zoho Sheet Resources


                              Zoho Forms Resources

                                Secure your business
                                communication with Zoho Mail

                                Mail on the move with
                                Zoho Mail mobile application

                                  Stay on top of your schedule
                                  at all times

                                  Carry your calendar with you
                                  Anytime, anywhere

                                        Zoho Sign Resources

                                          Sign, Paperless!

                                          Sign and send business documents on the go!

                                          Get Started Now

                                              Zoho SalesIQ Resources

                                                  Zoho TeamInbox Resources

                                                          Zoho DataPrep Resources

                                                            Zoho DataPrep Demo

                                                            Get a personalized demo or POC

                                                            REGISTER NOW

                                                              Design. Discuss. Deliver.

                                                              Create visually engaging stories with Zoho Show.

                                                              Get Started Now

                                                                                    • Related Articles

                                                                                    • Access Member Portal

                                                                                      The member portal contains an access control list, where you can specify which members can view restricted pages and/or files from your website. Once the Member Portal is set up, you can add members by enabling registration or inviting them to join. ...
                                                                                    • Member Portal - Members

                                                                                      All the members, who have signed up to your store will be listed here. You can invite and export this list for your convenience. 1. Go to Settings > Member Portal under General. Select Members from the left panel. 2. Choose between Members or Pending ...
                                                                                    • Member Portal - Restriction

                                                                                      You can restrict the users accessing your store.  This way customers will be able to see your store after they login into their accounts with your store. 1. Go to Settings > Member Portal under General. Select Restriction from the left panel. 2. Move ...
                                                                                    • Email notifications

                                                                                      Notify your customers and keep them in the loop from the moment they place an order to the time they get it delivered. You can also send them notifications related to products being back in stock, discounts, and order details.   In this section: Send ...
                                                                                    • How can store owners change their primary email address in Zoho Commerce?

                                                                                      Store owners can change their primary email details under Settings > Organization Profile.
                                                                                    Wherever you are is as good as
                                                                                    your workplace



                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                      CRM Tips

                                                                                      Make the most of Zoho CRM with these useful tips.

                                                                                        Zoho Show Resources