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Domain mapping is the process of associating a custom domain name with your Zoho Commerce website.
DNS configuration
A. CNAME Records
To verify the domain, you have to add two CNAME Records. It includes the hostname <token> that points to <token>.ecommerce.cs.zohohost.com.
Add Another CNAME Record with the host name 'www' and point it to <token>.ecommerce.cs.zohohost.com.
B. Domain forwarding
Forward your root domain 'yourdomain.com' to 'www.yourdomain.com' (or your subdomain).
Zoho Commerce does not provide an A Record IP address to map a third-party domain to Zoho Commerce. If you have an A Record added by default in your DNS Manager, you can leave it as such.
Note: While forwarding the root domain with the https protocol (http://sampledomain.com to http://www.sampledomain.com):
Ensure that the current DNS provider redirects http://sampledomain.com to http://www.sampledomain.com.
Log in to your domain provider's administrative console.
Go to the DNS Setting sections. Search for the Forwarding or Redirect option and click the link to set domain forwarding.
Forward the domain name (domain name without www) to www.yourdomain.com (domain name with www) and save the changes.
Navigate to DNS configurations / Manage DNS section. Add a CNAME Record containing the hostname as an alphanumeric token to <token>.ecommerce.cs.zohohost.com.
Add another CNAME Record with the hostname 'www' and point to <token>.ecommerce.cs.zohohost.com.
Note: For steps 4 and 5, EU users must point their CNAME Records to <token>.ecommerce.cs.zohohost.eu. Similarly, CN, IN, JP, and, AU users will use <token>.ecommerce.cs.zohohost.cn, <token>.ecommerce.cs.zohohost.in, <token>.ecommerce.cs.zohohost.jp, and <token>.ecommerce.cs.zohohost.au respectively.
Save the changes and log out.
Domain Provider Instructions
GoDaddy, Wild West Domains, and other domain providers use similar Domain Manager.
For information about URL forwarding and CNAME configuration for other commonly used domain providers, you can check the help links given below:
GoDaddy
NameCheap
iWantMyName
DnsMadeEasy
Network Solutions
Bluehost
MyDomain.com
1and1
DreamHost
register.com
Hostgator
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