Order Details
See order details
- Click an order ID to view all order details. This will show you an overview of the entire process that has happened on the order.
Confirm or canceling an order
-
Review the order details, including the number of products ordered, the variant, and the bill total
Depending on the stock availability, you can choose to confirm or cancel the order
Click Confirm Order to proceed with the order.
Click Cancel Order to end the order processing.
Click Confirm Order after confirming that you can complete this order. Or choose to Cancel Order if you are unsure about completing this order.
After confirming, Print Invoice option becomes available.
The printed Invoice will look like this:
In the middle of the Order Details page, you'll see a box with information about three things:
Shipping
Payment
Item Cancellation/Return
Shipping Orders
Under the Shipping tab, you can also do the following:
Click Print Packaging Slip to generate a slip with products details and quantity of items that are being shipped in the package. This is how the packaging slip will look like.
Click Print Delivery Note to generate a delivery note to be included which will have the billing and shipping address of the customer along with the order details and quantity. This is how the delivery note will look like.
Click the Ship dropdown button to choose between Ship manually and Ship via carrier, depending on the order.
Shipping Manually
1. To confirm this change, click Change Status.
Shipping via a Carrier
After setting up a shipping carrier, enter your From and To addresses and validate them.
After validating your addresses, click Save and Continue.
On the next page, select your parcel type and enter your ship date and your package weight, along with the dry ice weight.
Select your preferred delivery options and click Get Rate.
Click Save and Continue after reviewing your prices.
You can now download and print your shipping label.
Payment (For offline orders)
Item Cancellation/Return
Notes
- Click Save when you are finished to save any changes made.
Editable Customer Details
To make changes, simply click the Pen Icon in the top-right corner of the section you wish to edit.
To understand better, watch this video:
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