Order Status Filter

Order Status Filter

Order status (Delivery based)

This filter sorts your orders depending on its delivery status.
  • Pending: Orders that have not been confirmed yet by the seller.

  • Confirmed: Orders that are confirmed as placed by the seller.

  • Completed: Orders that have been shipped and delivered to the customer.

  • Canceled: Orders that have been canceled either by the customer or seller.

  • Declined: Orders that have been canceled by the customer and this cancellation is declined by the seller due to various reasons.

Payment Status

This filter sorts the orders according to their payment status.
  • Unpaid: The orders that are not paid for as the order was placed with the Cash on Delivery option.
  • Paid: The orders that are prepaid.

Refund Status 

This filter is used to filter the orders according to the status of their refund. 
  • Partially Refunded: The orders for which a partial amount of the total order value  was made as a refund.

  • Refunded: The orders for which a refund is completed.

  • Pending Refund: The orders for which a refund has not been completed

Shipping Status 

This filter sorts orders according to their shipping status.
  • Pending: The orders that have not been packed and shipped yet.
  • Shipped: The orders that have been shipped by the seller.

  • Delivered: The orders that have been handed over to the customer.

Sales Channel 

This filter sorts orders from a seller's different sales channels.

  • All: Orders placed through all the sales channels like Zoho Commerce, Shopify, Woo commerce, etc.
  • Zoho Commerce: Orders placed only through Zoho Commerce


This filter sorts orders according to the period you choose from below:
  • Select the Today radio button in the date section to view all the orders placed today (the current day).
  • Use the Yesterday radio button to view all the orders placed yesterday (the previous day).

  • Select the This Week radio button to view all the orders placed this week.

  • Select the Last Week radio button to view all the orders placed in the previous week.

  • Select the This Month radio button to view the all orders placed this month.

  • Select the Last Month radio button to view all the orders placed the previous month.

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