The Orders section is a summary of all the orders that have been placed in your store. This section helps you track your orders and their corresponding shipping, payment, refund, and delivery statuses.


The following are the types of reports that can be checked in the Orders page.

The following panel in the orders section allows you to customize the orders that you want to view.


Sort by 

Click the Sort by icon [] to sort your orders by their order ID or by their order amount in ascending or descending order.


The Show dropdown list allows you to choose the number of orders to be displayed on a page.

Search box 

You can also search for an order using the Order ID or the customer's email address in the search box.


Filters make it easier to sort the orders according to your need.
Click the Filter icon [] to access filters. You can filter based on all the above mentioned categories. 

How to apply a filter 

1. Click the check boxes of the filters you would like to apply to your orders list.
2. Click Find.

3. To remove/redo your selected filters and choose a different set of filters, click Clear Filter.

4. Click the Close Filter button in the bottom-right corner to close the Filter panel.

The Orders list   

The Orders list is the details of all the orders placed in your store. This screen will be visible as soon as you click on Orders from the left panel.


  • Order ID: The unique number to identify each order along with the date and time the order was placed.

  • Customer: The customer's name and their email address.

  • Order Status: The status of the order: confirmed, pending, or delivered.

  • Payment Status: The status of the payment: paid, unpaid, refunded, partially paid, or partially refunded.

  • Shipping Status: The status of the shipment: shipped, delivered, or pending.

  • Amount: The order amount in the base currency of the store. 

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now

          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide

                    Secure your business
                    communication with Zoho Mail

                    Mail on the move with
                    Zoho Mail mobile application

                      Stay on top of your schedule
                      at all times

                      Carry your calendar with you
                      Anytime, anywhere

                              Zoho Sign Resources

                                Sign, Paperless!

                                Sign and send business documents on the go!

                                Get Started Now

                                    Zoho SalesIQ Resources

                                        Zoho TeamInbox Resources

                                                Zoho DataPrep Resources

                                                  Zoho DataPrep Demo

                                                  Get a personalized demo or POC

                                                  REGISTER NOW

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now

                                                                          Wherever you are is as good as
                                                                          your workplace



                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                            CRM Tips

                                                                            Make the most of Zoho CRM with these useful tips.

                                                                              Zoho Show Resources