Integrating Zoho Commerce with Zoho SalesIQ

Integrating Zoho Commerce with Zoho SalesIQ

Using Zoho SalesIQ, you can add a live chat widget to your online store, as well as track your visitor activity.

Benefits of Integration

  • Interact with visitors using live chat
  • Increase sales conversions with prioritized visitor
  • View activity, capture leads, and prioritize visitors for outreach 

Prerequisites

You need to have published your Zoho Commerce store for this integration to work.
 

How to Integrate

     1. Go to Settings on the left panel and click Zoho SalesIQ - Live Chat under Integrations.








    2. Ensure Add Live Chat toggle is enabled, then click Connect.













  1. Publish your site, then check to see if the live chat widget is enabled.








     4. Send a test message. You will be able to see it reflected in SalesIQ under Chat History.