Overview

Who can set up the custom domain? 

How to set up a custom domain for a Zoho Connect Network?

1. Click the gear icon  from the menu in the right. 
2. From the dropdown, select Settings.
   

           

1. In the settings page, click Custom Domain under Customization. 
   

           

1. In the new page, click Add Custom Domain. 
   

          

1. In the input box, enter the domain address.
   
2. Once done, click Add.
   

           

1. Log in to your domain provider's administrative console.
   
2. Locate the page to update your DNS records. Depending on the DNS provider, this page might be called DNS configurations /DNS Setting / Manage DNS.
3. Find the section to manage CNAME records. You may already have some entries configured with names www or mail.
4. Add a CNAME record with a host name (Eg: connect) and point it to the value given in the Custom domain configuration page in Zoho Connect.
   
5. Save changes and log out.

          

1. Click Submit & Verify in Zoho Connect. 

Certificate Installation  

Since SSL certificates purchased from third-party vendors cannot be installed in Zoho Connect, a multi-domain SSL certificate will be installed by us at no cost to you. 

Once you have configured a custom domain and started using it, users in the network might face a few difficulties while trying to upload files and access custom apps. To avoid such difficulties, users must choose to allow third-party cookies in their respective browsers. Click here to learn more about the reason behind the error and steps to resolve it.

How to disable a Custom Domain? 

1. Click the gear icon  from the menu in the right. 
2. From the dropdown, select Settings.
   

          

1. In the settings page, click Custom Domain under Customization. 
   

           

1. Click Disable found at the right end of the custom domain. 
   

         

 A disabled custom domain can be reverted easily by clicking the Enable button. You will not be required to do any mapping process while enabling the domain.  

How to delete a Custom Domain?  

The delete option is available only when you've disabled the custom domain.  

1. Click the gear icon  from the menu in the right. 
2. From the dropdown, select Settings.
   

           

1. In the settings page, click Custom Domain under Customization. 
   

           

1. Click the delete icon found at the right end of the disabled custom domain.
   

           

1. In the confirmation pop-out, read the instructions and click Delete. 
2. Once you've deleted the custom domain, go to your DNS settings and remove the CNAME record.
   

Once you’ve deleted your custom domain, you can associate your Connect network with the same or a different domain name by doing the mapping process again.

The Custom Domain feature is available only in Zoho Connect's paid plans. Click here to view pricing.