FAQs about migrating from Workplace from Meta to Zoho Connect
Overview
Welcome to Zoho Connect! Migrating from Meta's Workplace to our platform is simple and hassle-free. We have a 24/5 support team to help with your queries pre- and post-migration. Here are the questions people ask us most often about the migration process.
Why should I migrate to Zoho Connect?
Zoho Connect ensures a smooth transition, helping users pick up right where they left off in Workplace. You’ll also benefit from:
- Better integration with Zoho apps
- Numerous collaboration tools
- Cost-effective and customizable workflows
- A simple, yet powerful, platform experience
- Advanced communication tools
- Smarter project and task management
- End-to-end access to support
What will be migrated?
- Users, groups, and their profiles
- Events, badges, and chats
- Roles (admins, moderators) and group memberships
- Posts, comments, reactions, and knowledge articles
- Metadata, attachments, files, photos, and videos
What will not be migrated?
- Third-party Integrations
- Surveys
- Video broadcasts
- Notes and files
- Content in the Learnings module
Reach out to us at support@zohoconnect.com for in-depth details on excluded items or limitations in the migration process.
How long does migration take?
The duration depends on the volume of data you have in your Workplace account.
- For smaller migrations, it will take anywhere from a few minutes to a few hours.
- For larger migrations, it may take a few days.
We recommend you to start early to allow enough time for the transition.
Can I run multiple migrations?
Of course! You can repeat the migration steps as often as needed to ensure all data is migrated accurately and meets your needs.
Will there be downtime?
No, there’s no need to worry about downtime. You can keep using both Workplace and Connect without any interruptions while the migration is in progress. It’s like having both doors open—accessing everything you need on both platforms while your data shifts smoothly in the background.
What happens to Workplace's deactivated users?
Deactivated users are migrated as "inactive users" in Zoho Connect. Their content remains accessible unless you choose to delete it per the data retention policy.
What about new content after migration?
You can perform delta migrations to include new content created after the initial migration. However, delta migrations won’t update already migrated items.
Do I need assistance for migration?
No, you can handle the migration independently. However, our support team is available to help you with the steps and any question you may have.
What do I need to start the migration?
To access migration settings in Zoho Connect, you’ll need to have Network Admin privileges. If you’re not a Network Admin yet, no worries! Just reach out to someone in your organization who is an admin, and they can assign you the admin role in a few clicks. Once that’s done, you’ll be ready to dive into the migration setup and make things happen.
How can I track migration progress?
Just head over to the Import page in Zoho Connect, where you can see the status of your migration in real time. You can track what’s done, what’s in progress, and get an overview of how your data is transitioning.
When should I run a delta migration?
Run your final delta migration no later than three business days before you plan to launch your organization in Zoho Connect.
What can I do if I face difficulties during the migration process?
If you're facing any difficulty while migrating from Meta's Workplace to Zoho Connect, reach out to our support@zohoconnect.com. Our support team will assist you every step of the way.
Will my data be safe during the migration process?
Absolutely! At Zoho Connect, we take your data’s safety seriously. We make sure your data is securely packed and carefully migrated end-to-end. Every step of the migration process is designed with top-notch security measures, so you can rest easy knowing your data is in safe hands.
I want to Migrate from Meta's Workplace, but I am new to Zoho Connect. Will I get any help to do this?
Yes, you can contact our support team to help you guide a safe and secure migration of your data from Workplace to Connect.
Is Zoho Connect safe?
Absolutely! Zoho Connect ensures complete protection and security of your data, making it a reliable choice for your organization.
Is Zoho Connect enterprise-ready?
Yes, Zoho Connect is the best enterprise-ready employee experience platform with multiple valuable features to maximize employee interaction, collaboration, and work productivity.
If you need any clarity or want to discuss about other details with our team, reach out to us at support@zohoconnect.com. We’re here to help make the migration to Zoho Connect as easy and secure as possible!
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