Contexual search using NLP
Feature availability
Overview
Zia NLP Search, Zoho Connect's NLP (Natural Language Processing) search, helps you find data across your network. Instead of relying on exact keywords or manual filters, this search allows you to type your queries in a natural, conversational style.
This feature is currently available in US, IN and EU DC.
What is Zia NLP search?
Zia NLP search uses Natural Language Processing to understand the meaning, context, and intent behind your search query. It goes beyond simple keyword search as it interprets natural phrases, dates, user names, and activity-related terms.
For example, instead of searching for "Due tasks," you can search for "What tasks do I need to do this week?"
Advantages of this search
- Recognizes user intent even when phrased differently
- Identifies names, dates, modules, groups, post tags, and mentioned users/groups.
- Understands what you mean by last week, my posts, or files from Mark
- Retrieves results from different modules (eg: Forums, Feeds, Town Hall posts, and Tasks)
How to use Zia NLP Search
- Click the search bar at the top.
- Toggle the Zia NLP search button on the left side of the search bar.Toggle this on every time to use context in search.
- Type your query in natural language (eg: Tasks assigned to me due this week, Posts mentioning Michelle).
- Search to view the related results at the bottom.
What modules can be searched using Zia NLP search?
- Feeds
- Tasks
- Town Hall [Posts]
- Forums
Tips
- For an effective search result, use complete search phrases.
- Include user or group names in your search, if required.
We hope you find this guide useful. For questions and feedback, contact us at support@zohoconnect.com. We're happy to help!
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