Overview

Who can configure?  

• By default, only network admins can set up outgoing webhooks.
  
• Admins can allow selected users to configure them.
  

How to configure an outgoing webhook?  

1. Click the gear icon and select Settings from the dropdown.
   
   
   
   
2. Select Outgoing Webhook under Automation.
   
   
   
   
3. Click Configure.
   
   
   
   
4. Enter the name, description (optional), and trigger.
   
   
   
   
5. Choose the Action.
   
   
   
   If chosen Send  a POST request, you must enter a Webhook URL.
   
   
6. Choose a failure plan and click Save.
   
   
   

Actions supported  

• Post request- Sends trigger data to a URL. (Requires HTTPS for security.)
  
• Custom function- Runs an action like updating Trello, Asana, or Zoho Cliq.
  

If the action fails due to temporary issues, it retries up to three times with a 30-minute gap.

How to edit a Webhook  

1. Click the gear icon and select Settings from the dropdown.
   
   
   
   
2. Select Outgoing Webhook under Automation.
   
   
   
   
3. Select the webhook you'd like to edit.
   
   
   
   
4. In the pop-up, go to the bottom and click Edit Configuration.
   
   
   
   
5. Make the required changes and Save.

The action type cannot be changed after setup

How to delete a Webhook  

1. Go to Settings.
   
2. Click Outgoing Webhook.
3. Select the webhook you'd like to delete and click the trash icon.
   
   
   

Execution limits

To check usage:

1. Go to Settings.
2. Click Outgoing Webhook under Automation.
   
   

   

   
   You can see the usage details on the top-right corner.