Atlassian Jira Integration with Zoho Connect

Feature availability

Overview

Jira's integration in Zoho Connect bridges collaboration and project tracking. It lets your team view, create, and discuss Jira issues right inside Zoho Connect. This eliminates the constant switching between tools and ensures that developers, project managers, and other stakeholders are always on the same page.

Why Integrate Jira with Zoho Connect?

To discuss Jira issues in Connect groups without needing to open Jira.
To instantly know when issues are created, updated, or deleted.

Who can configure Jira Integration?

To configure a group with Atlassian Jira, you must be a group admin in that specific group.

How to configure Jira

In Zoho Connect, click the plug icon on the right menu.
In the Integrations page, select Atlassian Jira.
Click Configure or Add Configuration.
Click Authenticate your Atlassian Jira account.

After logging into your Jira account, you'll be redirected to the configuration page.

Select your Jira Workspace.
Click the dropdown in the Select a Group section and choose a Connect group to link with the selected Jira Workspace.
Enter a name and select a Jira Project. Up to five projects can be linked.
Click Save.

Each user can add up to five configurations.

Upon configuration, you'll receive feed post on the following actions in Jira:

New issue created
Issue assigned
Status updated
Issue resolved/closed
Issue deleted

On clicking View in Jira, you'll be redirected to the respective task page.

As per Atlassian Jira's policy, you need to reconfigure your Zoho Connect account once a year.

How to manage Jira configuration

To disable/enable a configuration:

Go to the Atlassian Jira Configuration page.
Select the configuration you'd like to enable/disable.
Use the toggle button in the top-right corner to disable/enable the configuration.

When you disable the configuration, the updates from it will be paused temporarily.

To delete a configuration:

Go to the Atlassian Jira Configuration page.
Select the configuration you'd like to delete.
Click the Trash icon in the top-right corner.

How to revoke my Jira account from the Integration

Go to the Atlassian Jira Configuration page.
Click Revoke near your email address.
In the pop-up, click Revoke

We hope you found this guide helpful! For any questions or feedback, reach out to our team at support@zohoconnect.com. We're happy to help!

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