Public Manuals in Zoho Connect

Public Manuals in Zoho Connect


The Public Manual option allows you to share Manuals with people outside your Network using an URL. The Manual and Articles in it are accessible to anyone (including non-Zoho users) who has the URL.

Password protected sharing

To ensure that your  Manual is safe and can be accessed only by certain users with whom you have shared, Public Manuals provides a password-protect option. Shared members will be able to access the Manual and its content only with the password you've set. 

Who can enable Public Manual option?

Only the Admins of the Manual can enable the Public Manual option and set a password.

How to enable Public Manual option?

  • Click Manuals from the Menu in the left.

  • Open a published manual or create a new Manual and publish it.

  • Click the ellipsis (...) in the top-right corner of the page.

  • Select Settings from the drop-down menu.


  • In the pop-out, move to the Advanced tab.

  • Navigate to the 'Make this Manual public on the web ' option and toggle the button to enable it.


  • Use the Checkbox if you'd like to password-protect your Manual.

  • In the pop-out, enter a password and click Save.


  • Click Copy, to copy the URL to the clipboard and share it.

Anyone who has the URL can share it with others. Your published Manual will be accessible from this URL until you delete the Manual or remove Public Sharing

How users can access a Public Manual?

  1. Open the link shared to you.
  2. Enter the password, if required. Click Submit.

How to disable the Public sharing option?

  1. Click Manuals from the Menu in the left.
  2. Open a Public Manual.
  3. Click the ellipsis (...) in the top-right corner of the page.
  4. Select Settings from the drop-down menu.
  5. In the pop-out, move to the Advanced tab.
  6. Navigate to the 'Make this Manual public on the web' option and toggle the button to disable it.
Once the public sharing option is disabled, anyone trying to view the Manual using the previously shared URL will not be able to access it.

 The option to enable Public Manuals is available only in the Enterprise edition.

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