Add comments, posts and tasks through email

Add comments, posts and tasks through email

Overview

You can add comments, posts, and tasks in your Zoho Connect network from your email. This helps in getting involved in a conversation without having to open Connect every time.
You can add comments, posts, and tasks only from the email address associated with your Zoho Connect account. And this option is not supported for auto-reply and mail forwarding. 

How to add comments from email?

You can add comments in posts, tasks, events, and forums by replying to the email notification you received for the activity. This option is available by default if email notifications are enabled in the network, and admins don't have to configure this separately for their network. 
 
To add comments from email:
  1. Open the required notification from your mail inbox.
  2. Click Reply.
  3. Type in the message and click Send. 

How to add posts and tasks through email?

You can add posts and tasks by sending an email to the email address given in the settings page of a specific Group or Board. To do this:
  1. Copy the address of the required Group/Board from the settings page.
  2. Paste the address in the compose email tab's 'To' address field.
  3. Enter the title of the post or task in the subject line.
  4. Enter the description in the body of the email.
  5. Click Send. 

Where can I find the email address of a specific Group or Board ?

For Groups:
  1. Click Groups from the main menu in the left.
  2. Navigate to the required Group.
  3. Click the ellipsis (...) found next to the group name.
  4. Select Info from the dropdown. Or, Settings if you are an admin in the Group.  
           
  1. In the pop-out, you'll find the address at the bottom of the General tab.
            

For Boards:
  1. Click Tasks from the main menu in the left.
  2. Navigate to the required Board.
  3. Click the ellipsis (...) in the top-right corner of the page.
  4. Select Info from the dropdown. Or, Settings if you are an admin in the Board.
           
  1. In the pop-out, you'll find the address at the bottom of the General tab.
           

Although this feature is available by default, networks that use custom email addresses that contain their business' domain (example: user@zylker.com) must add SPF record and DKIM sign in the domain manager to ensure this feature works securely as intended.