Overview

Channels help you organize conversations by topic, team, or project. You can mute a channel to pause notifications, leave one that's no longer relevant to you, or delete one to remove it from your network entirely.

Mute a channel  

When you mute a channel, you won't receive notifications for any activity in it. You can mute a channel permanently or for a set duration and change this at any time.

1. Open the channel you want to mute.
   
   

2. Click the three dots (...) icon in the top-right corner of the channel.
   
   
   
   

3. Click Mute chat from the dropdown.
   
   
   
   

4. Choose a duration from the available options.
   
   

Leave a channel  

You can leave a channel at any time. Leaving a channel won't remove you from its associated group.

1. Open the channel you want to leave.
   
   

2. Click the three dots (...) icon in the top-right corner of the channel.
   
   
   
   

3. Click Leave channel from the dropdown.
   
   
   
   

4. In the pop-up, click Leave.
   
   

Delete a channel  

Deleting a channel removes all its content permanently.

1. Open the channel you want to delete.
   
   

2. Click the gear icon in the top-right corner of the channel.
   
   
   
   

3. In the pop-up, go to the Advanced tab.
   
   
   
   

4. Click Delete Channel.
   
   
   
   

5. In the pop-up, click Delete this Channel.
   
   

 Deleted channels and their conversations can't be recovered.

If you have any questions related to managing channels, write to us at support@zohoconnect.com. We're happy to help!