Overview

The Files in Zoho Connect helps you manage and organize all your documents in one place. You can upload, share, preview, and collaborate on files easily within your network or groups.

Files is powered by Zoho WorkDrive.

This guide is intended for users who configure Files on or after March 12, 2026.

Who can enable Files in the network?

Who can enable Files in a group?

How to enable Files in your network

Files app will not appear in the network until the admin enables it.

1. Go to the Settings from the left menu.
   
   
   
   

2. Select Manage Apps under Apps & Features.
   
   
   
   

3. Scroll down to Files, and click the toggle on the right.
   
   
   
   

4. In the pop-up, click Create a new WorkDrive account (1) if you don't have one already. Or, select Connect existing WorkDrive account (2) to link it here.
   
   
   
   For bundle plan users, this step is skipped as the WorkDrive account from their plan is fetched by default.

5. On selecting (1), a new WorkDrive account will be created, and files will be enabled automatically in your network.
   
   On selecting (2), another pop-up will appear to confirm the integration of your WorkDrive account with your Connect network.
   
   
   
   

6. Click Connect Account to enable Files using your WorkDrive account.
   
   For bundle plan users, Click Connect Account.
   
   

Enabling the Files app in the network will add it to the left menu in Zoho Connect. To access WorkDrive files, you must manually enable Files in the Company Wall and groups.

How to enable Files in the Company Wall/Group

For Company Wall and Group, the Files enabling process is the same.

1. Go to the Company Wall/Group.
   

2. Click the three dots icon near the header.
   
   
   
   

3. From the dropdown, select Settings.

4. Go to the Apps tab, and click Configure.
   
   
   
   

5. In the pop-up, choose Create a new folder to make a new Team folder or Link with existing folder to connect an existing one from WorkDrive.
   
   On choosing Link with existing folder, select the folder you'd like to connect with the group and click Add.
   
   
   
   On choosing Create a new folder, simply click Add.
   
   
   
   
   

   When you choose Create a new folder, the folder name defaults to the group name. You can edit it if needed. Also, if the group name matches an existing Team Folder's name, you'll need to change it.
   
   

That's it! Files is now enabled in your Company Wall/Group. Now, people with access can upload, organize, and share files within the network or group.

Optionally, you can choose to enable bot notification in Group Feeds when someone uploads a file.

One WorkDrive team folder can be linked with multiple Connect groups.

How to remove a team folder

1. Go to wall Settings.
2. Move to the Apps tab, and click Remove in the Files section.
   
   
   
   

3. In the pop-up, click Remove.
   
   

How much file storage is available in your network based on your plan

If you want additional storage, then you'll have to purchase it from Zoho WorkDrive.

Points to remember

• When a Team folder is linked to a group or the Company Wall, all members of that group will have access to the linked Team folder files.
  
• You can access the Files app from the left menu and within the group/ Company Wall.
  

We hope you find this guide helpful! For questions or feedback, reach out to us at support@zohoconnect.com. We're ready to assist!