This guide is intended for users who configured Files before March 11, 2026.

Sort files & folders and switch view

1. Open Files from the left main menu.
2. Select Company Files or a Group Files from the left extended menu.
   
   
   
   
3. Click the View By in the top-right side.
   
   
   
   

4. In the dropdown, use the available sorting options to arrange files by name, kind, and last modified.
   
   

You can switch between List view and Tile view in the same drop-down.

Duplicate a file/folder

1. Open Files from the left main menu.
2. Select Company Files or a Group Files from the left extended menu.
   
   
   
   
3. Select the file/folder you'd like to duplicate and click More on top.
4. Click Duplicate from the dropdown to create a copy of the file in the same location.
   
   
   
   Alternatively, right click on the selected files and select Duplicate from the dropdown.
   
   

Download a file/folder

1. Open Files from the left main menu.
2. Select Company Files or a Group Files from the left extended menu.
   
   
   
   
3. Select the file/folder you'd like to download and click More on top.
4. Select Download from the dropdown.
   
   
   
   Alternatively, right click on the selected files and click Download from the dropdown.
   
   

Delete a file/folder  

1. Open Files from the left main menu.
2. Select Company Files or a Group Files from the left extended menu.
   
   
   
   

3. Select the file/folder you'd like to delete and click the trash icon on top.
   
   
   
   

4. In the pop-up, select Move to Trash.
   
   
   
   Alternatively, right click on the selected files and click Move to Trash from the dropdown.
   
   
   
   The selected items will be moved to the trash.

Restore a deleted file/folder  

1. Open Files from the left main menu.
2. Select Company Files or a Group Files from the left extended menu.
3. Click Trash at the bottom.
   
   
   
   

4. Select the files/folders you'd like to restore and select Put Back in the top-left side.
   
   
   
   Alternatively, right click on the selected files and click Put Back from the dropdown.
   
   
   
   Restored files will move to their original location before deletion.

To delete the file/folder forever,

1. Go to Trash.
   
2. Select preferred files and click Delete Forever on top.
   

   
   

   

   
   

   Alternatively, right click on the selected files and click Delete Forever from the drop down.
   

   
   

   
   

   
   

3. In the pop-up, select Delete.
   
   

To empty trash,

1. Go to Trash.
   
2. Click Empty Trash on top.
   
   
   
   

3. In the pop-up, select Empty Trash.
   
   

Add a file or folder to Favorites  

1. Open Files from the left main menu.
2. Select Company Files or a Group Files from the left extended menu.
   
   
   
   

3. Select the file/folder you'd like to add to favorites.

4. Click the star icon on top.
   
   
   
   Alternatively, right click on the selected files and click Download from the dropdown.
   
   
   

Once marked, the file or folder will appear in the Favorites section.

We hope this guide was useful! For queries or feedback, get in touch with us at support@zohoconnect.com. We're happy to help!