Moderation in Forums

Moderation in Forums

Feature Availability 

Overview 

By enabling moderation, admins can ensure that only relevant and appropriate content is being shared. Every time a member publishes a forum post or comment, moderators will receive a notification prompting them to review the content. The content will be published to all members only after the moderator approves it.

Who can enable moderation?   

Only the network admin can enable moderation for forums.

How do I enable moderation in forums?  

  1. Click Forums in the main menu on the left.
  2. Click the gear icon in the top-right corner of the header. 

  3. In the Settings page, switch to the Moderation tab.
  4. Toggle the button to enable moderation. 
  5. Add moderators to assist you in reviewing the content.
  6. Add users under the whitelist option to enable them to bypass moderation and directly publish the post or comment. 

Click here to learn more about whitelisting users.

How to approve or delete forum posts and comments?   

Moderators will receive a notification whenever a member adds a new forum post or comment. They can review the content by clicking the notification. In case the notifications are disabled, they can review the content from the moderation tab.
 
To moderate the content from the moderation tab:
  1. Click Forums in the main menu on the left.
  2. Click the Flag icon in the menu on the right. You'll see a list of content that needs to be reviewed.
  3. Select the content that you want to work with.
  4. Review the content and click Approve to publish it. 
  5. To remove it, click Delete. 
If you have any questions related to Forums, write to us at support@zohoconnect.com. We're always happy to help!