Awarding badges in Zoho Connect

Awarding badges in Zoho Connect

Feature Availability

Who can award badges? 

Based on the permissions set by the admins, badges can be awarded by all or only certain members in the network. 
Only custom badges can be manually awarded. Birthday and work anniversary badges are automatically awarded by the system.  

How do I award a custom badge?

To award custom badges from the Settings page: 
  1. Click the gear icon [] in the right menu.
  2. Select Settings from the dropdown.

  3. In the Settings page, select Badges under Gamification.
  4. Scroll down to the badge you'd like to award and click next to it.
  5. In the pop-up, type in the names of the individuals you want to award the badge to and add a congratulations message, if required.
  6. To share the recognition in a group wall, select the checkbox next to 'Share the message on a Group wall' and select the required Group.

  7. Click Award Badge. 
To award badges from the Gamification Dashboard:
  1. Click Gamification in the main menu on the left.
  2. Alternatively, click the ellipsis [...] at the bottom of the main menu in the left, then select Gamification from the list of options.
  3. Click Award Badge in the top-right part of the Gamification Dashboard.

  4. In the pop-up, select the required badge.
  5. Type in the names of the individuals you want to award the badge to and add a congratulations message, if required.
  6. To share the recognition in a group wall, select the checkbox next to 'Share the message on a Group wall' and select the required Group.
  7. Click Award Badge.
To award badges from a user's profile:
  1. Navigate to the required user's profile.
  2. Click   in the top-right of the page.

  3. In the pop-up, select the required badge and add a congratulations message, if required.
  4. To share the recognition in a group wall, select the checkbox next to 'Share the message on a Group wall'  and select the required Group.
  5. Click Award Badge. 

How can you award badges on the company Wall?

Who can award badges on the company wall?
Only network admins can present a Badge to someone on the company wall. They can also move a badge from the group wall to the company wall.
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How can admins award a badge on the company wall?
To award a custom badge from the Settings page:

  1. Click the gear icon [] in the right menu.

  1. Select Settings from the dropdown.

  2. In the Settings page, select Badges under Gamification.
  3. Scroll down to the badge you'd like to award and click [] next to it.
  1. In the pop-up, type in the names of the individuals you want to award the badge to and add a wishes note, if needed.
  2. To share the badge on the company wall, click the dropdown and select the company wall.
  1. Click Award. 
To award badges from the Gamification dashboard:
  1. Click Gamification in the main menu on the left.
  1. Alternatively, click the ellipsis at the bottom of the main menu on the left, then select Gamification.
  2. Click Award Badge in the top-right corner of the Gamification dashboard.
  1. In the pop-up, type in the names of the individuals you want to award the badge to and add a wishes note, if needed.

  1. To share the badge on the company wall, click the dropdown and select the company wall.
  1. Click Award. 
To award badges from a user's profile:
  1. Navigate to the required user's profile.
  2. Click  in the top-right corner of the page.
     
  3. In the pop-up, type in the names of the individuals you want to award the badge to and add a wishes note, if needed.
  1. To share the badge on the company wall, click the dropdown and select the company wall.
  1. Click Award.

How can admins move a badge from the group wall to the company wall?

  1. Go to the Group Wall where the badge post is listed.
  2. Click the ellipsis on the top-right corner of the post and select Move this post
  1. In the pop-up, select the company wall from the dropdown.

      4. Click Move.
What happens once a badge is awarded?
The member will receive a notification informing them they've received a new badge. The badge will be listed on the user profile for other members to view.
How do I remove a badge from the user profile? 
  1. Navigate to the required user's profile.
  2. Click Badges listed below the profile picture.
     
  3. In the pop-out, hover above the required badge and click Remove.  
If you have questions related to Gamification or badges, please write to us at support@zohoconnect.com. We're happy to help!