Locking, archiving, and deleting a group in Zoho Connect
Overview
In Zoho Connect, you have the option to lock, archive, or delete a group whenever required.
Locking a group
Locking a group stops all further activities in it, but if it's a public group, it'll still be listed in the Public Groups section.
How to lock a group
- Click the three dots (...) icon near the group header.
- From the dropdown, click Settings.
- In the pop-up, go to the Advanced tab.
- Click Lock Group.
You can unlock the group anytime you want.
Archiving a group
Archiving a group restricts any new activity in them, but all existing content remains viewable. These groups won’t show up In the Public Groups section and will be hidden from search results as well.
How to archive a group
- Click the three dots (...) icon near the group header.
- From the dropdown, click Settings.
- In the pop-up, go to the Advanced tab.
- Click Archive Group.
Optionally, check Don't show this Group in search results to prevent it from appearing in searches.
Deleting a group
Deleting a group erases all the content in it permanently, but the admin can still export conversations and manuals before deletion.
How to delete a group
- Click the three dots (...) icon near the group header.
- From the dropdown, select Settings.
- Under the General tab, click Delete Group.
Deleted data cannot be recovered, so proceed with caution.
These are the three advanced group management options in Zoho Connect. If you've queries about these features, reach out to us at support@zohoconnect.com. We're happy to help!
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