How to check insights for a post?

How to check insights for a post?

Feature Availability


Overview 
Post Insights is a useful feature to help you understand how users are engaging with your content, allowing you to gain valuable insights related to user behaviour through comments, reactions, and views.

How to check insights for a post?

You can see the user engagement insights by clicking the analytics icon () from the bottom-right corner of your post.



What information can you find in post insights?

When you click the analytics icon (), a pop-up will open where you will see the following details.
  • Unique views
    This metric shows the number of individual users who have viewed your post.
  • Views
    The overall views of your post will appear here, including repeated views from the same users.
  • Reactions
    Likes, funny, amazed, sad, and other emoji reactions of users will appear here. 
  • Comments
    The total number of comments will appear here, including the replies.
  • Engagement metrics
    This section displays engagement score and sentiment meter.
    • Engagement score: This score will be displayed based on the interactions on your post.
    • User sentiment meter: This analyzes the reactions and comments on a post to determine whether user sentiments are positive, negative, or neutral. 
  • Audience Engagement
    Here, you can view the users interaction in more detail under several categories such as designation, department, skills, and more.

    You can also add custom fields to get more targeted data. 
  • Engagement Graph
    The visualization of your post engagement over time will be shown in this section.


How to download the insights of a post?

  1. Click the Export button from the top-right corner of the Post Insights section and choose the export options from the pop-up.
  2. Click Export. You will receive a notification after some time, click on it to complete downloading post insights.
Only network admins can export post insights. 
Stay updated of your post-related information with the help of post insights!