Viewing post summary in Zoho Connect

Viewing post summary in Zoho Connect

Feature availability


Overview
Long posts can be time-consuming to read sometimes. Skipping it may cause you to lose important information. The post summary feature uses our in-house AI to summarize long posts, making it crisp and easy to read the core context of the post.

Who can view the post summary?

Anyone can view the post summary of any post with more than 1000 characters. This includes conversations, forums, ideas, questions, and announcements.
 

How to view the post summary for a post

  1. Go to the post you want to summarize.
  2. Click the Show Summary option below the post header.


    Click the Hide Summary option to close the generated summary.


    Alternatively, for forum posts:
    Go to the Forum page and click the summary icon on the left of the thumbs-up icon to view the post summary.


    This is how the summary will be shown. Refer to the image below.


Info
It might take some time to summarize a post and capture the main points.

We hope this feature will help you save time!

If you face any problem with this feature or need any information, contact us at support@zohoconnect.com. We're happy to help you!