Adding and Managing Custom Sender Email Address

Adding and Managing Custom Sender Email Address

Add Custom Sender Email Address

  1. Select the Admin tab at the top of the page.
  2. Select the Brand Customization tab in the Contract details panel on the left.
  3. Click Custom Sender Email Address in the Brand Customization details page.
  4. Click Add Custom Email Address.
  5. Enter the required information in the Sender Email Address field, then click Next.
  6. Enter the verification code in the Verification Code field that you received to verify the sender email address, then click Next.
  7. Verify and authenticate your domain from your domain provider's website.
  8. Once you have created the TXT record, check the I've added the TXT record in my DNS settings checkbox.
  9. Click Save and Verify at the top-right corner of the page.

Notes
Note:
  1. Only email addresses associated with verified custom domains can be added as custom sender email addresses. Email addresses from public providers such as Gmail, Yahoo, and Outlook are not supported.
  2. If you have already verified your domain for custom sender email address using DKIM record for any of the Zoho services, then the Verify Domain step will be skipped. 

Edit Display Name

The display name is the sender name that recipients see in emails sent from Zoho Contracts. Update it to your preferred sender name for outgoing emails.
  1. Select the Admin tab at the top of the page.
  2. Select the Brand Customization tab in the Contract details panel on the left.
  3. Click Custom Sender Email Address in the Brand Customization details page.
  4. Click  to edit the display name. 
  5. Enter the preferred name in the Display Name field, then click Update.

Disable Custom Sender Email Address

  1. Select the Admin tab at the top of the page.
  2. Select the Brand Customization tab in the Contract details panel on the left.
  3. Click Custom Sender Email Address in the Brand Customization details page.
  4. Click Disable to disable the custom sender email address.
Notes
Note: Disabling the custom sender email address will revert to the default sender email address used by Zoho Contracts for outgoing emails.

Delete Custom Sender Email Address

  1. Select the Admin tab at the top of the page.
  2. Select the Brand Customization tab in the Contract details panel on the left.
  3. Click Custom Sender Email Address in the Brand Customization details page.
  4. Click  to delete the custom sender email address.