Sign Credits Add-on
Zoho Contracts is available as a unified subscription with Zoho Sign. When you subscribe to a Zoho Contracts plan - Standard, Professional, or Premium, you will receive access to all the features available in the respective Zoho Sign plan: Standard, Professional, or Enterprise.
However, some features or integrations incur additional costs regardless of your subscription plan. This additional cost is due to the feature/integration using a third-party service provider to meet the licensing costs and service charges levied by the provider for their services.
The additional cost is covered through add-ons named Sign Credits, which must be purchased separately in Zoho Contracts. You can buy Sign Credits at the time of your Zoho Contracts subscription, during renewal, or at any time at your convenience. The features that require Sign Credits, their consumption rates, and applicable plans are listed in the chart below.
Credits Consumption Chart
Automation/Integration Action | Sign Credits Consumed | Applicable Plans | Data Center |
Sending authentication code or One-time Password (OTP) via SMS | 0.5 credit/SMS | Standard, Professional, and Premium | All |
Associating user with third-party provider - eMudhra eSign | 100 credits/user/year | Premium | India (IN) |
Signing documents via third-party provider - Aadhaar eSign | 2 credits/signing activity | Standard, Professional, and Premium | India (IN) |
Associating user with QES provider - Uanataca | 200 credits/user/year | Premium | European Union (EU) |
Signing documents via QES provider - Uanataca | 3 credits/signing activity | Premium | European Union (EU) |
Associating user with QES provider - InfoCert | 500 credits/user/3 years | Premium | European Union (EU) |
Signing documents via QES provider - InfoCert | 3 credits/signing activity | Premium | European Union (EU) |
Signing documents using QES via EU eID - Evrotrust/sign-me (D-Trust) | 18 credits/signing activity | Premium | European Union (EU) |
Signing documents using QES via EU eID - Chave Móvel Digital | 8 credits/signing activity | Premium | European Union (EU) |
Signing documents using QES via EU eID - Smart ID/National ID/Mobile ID/eParaksts eID & mobile/CertEurope USB (InfoCert)/certSIGN USB | 4 credits/signing activity | Premium | European Union (EU) |
Signing documents using QES via itsme for EU | 18 credits/signing activity | Premium | All |
Signing documents using QES via Swisscom for Switzerland | 15 credits/signing activity | Standard, Professional, and Premium | European Union (EU) |
Signing documents via Tendaworld for Kenya | 10/credits/signing activity | Standard, Professional, and Premium | United States (US) |
Note:
- All organizations with a paid Zoho Contracts license—whether Standard, Professional, Premium, or Zoho One bundle—can purchase and use Sign Credits.
- Each Sign Credit costs USD 0.10, with pricing available in regional currencies on the pricing page.
- You can purchase Sign Credits in denominations of 500 credits (e.g., 500 credits for USD 50).
- You can purchase Sign Credits and monitor their usage under Subscription Details in the Zoho Contracts web application. For a step-by-step guide, see Buy Sign Credits.
- You can set reminders to receive notifications when Sign Credits reach low or critical thresholds. For a step-by-step guide, see Configure Alerts.
- Sign Credits do not expire and remain valid until fully consumed.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Purchasing Sign Credits
Sign Credits is a prepaid add-on that requires an additional purchase alongside user licenses for a plan. These credits are used for features or integrations, such as sending authentication codes via SMS, that incur additional costs. Organizations ...Connecting Zoho Sign
Connect Zoho Sign In Zoho Contracts, you can securely send your contracts for legally binding signatures via Zoho Sign. For this, you need to connect your Zoho Contracts account with your Zoho Sign account. To connect to Zoho Sign: Select the Admin ...Sign Up or Access Zoho Contracts
To get started with Zoho Contracts, you need to sign up if you don't have a Zoho account or sign in to your Zoho account and access Zoho Contracts. Sign Up for an account Access the Zoho Contracts website on your browser. Enter the details in the Get ...Subscribing to a Plan
You can manage your Zoho Contracts subscription on the Subscription Details page. It provides an overview of your current subscription details, such as your current plan, payment duration, next payment date, user details, and add-ons. You can also ...Adding Signer Details
Add Signers Select the Contracts tab at the top of the page. Click to open the contract you want to add signers to. Click More in the contract details panel on the left, then choose Signature. Click Add, then choose the signers. Choose the signers on ...
New to Zoho LandingPage?
Zoho LandingPage Resources