Generating HAR file | Troubleshoot | Zoho Creator Help

Generating HAR file

Generating an HAR file

Sometimes, when you encounter complex issues with Zoho Creator, such as troubles with SSO or performance related issues, we need some information to help you debug it. This article explains how to generate an HAR file, which contains a record of a browsing session. You will need the Chrome browser for this.

To open the inspector:

  1. Chrome comes bundled with Developer Tools. Right click anywhere on your application page.
  2. Select Inspect. The panel appears.

  1. Select the Network tab.

Recording your session

  1. Once the Network panel is open, you need to start recording. At the bottom left of the panel, there is a little round button:
  2. Click on it, and it should become red as shown in the screen-shot below.
  3. If any log details already exist, click on the clear icon placed next to the red round button, to clear the existing log messages. Also, select the Preserve log checkbox option in the same line, so that the browser will not clear any log messages on page reload or during navigation.
     

From now on, everything you do in your browser will be recorded.

Refresh the page

  • Refresh the page and perform the action in your creator application that you want to start recording, and navigate as you would normally: click links, fill forms, etc.

Saving the recording

  • Once you are done navigating, right click inside the panel:
  • Choose Save as HAR with Content and click on Save button.

You can now send this file for debugging.

Related Topics

  1. Grant support access

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Check for the type of the file uploaded

                                                                                                            Requirement Only allow the file upload field to accept file types PDF, XLS, or XLXS. Display an alert message when any other file type is detected. Use case A restaurant app contains a form to store supplier receipts as files. When an admin uploads a ...
                                                                                                          • Extract contents of a ZIP file and email the extracted files

                                                                                                            Requirement   Use Deluge to extract a ZIP file and email the extracted files with the click of a button. Use Case   An HR management application contains three forms: Add Employee, Employee Payslips, and Download My Payslips. The Add Employee form ...
                                                                                                          • File download

                                                                                                            This API service lets you manage the different functionalities in a report. File download Methods downloadMedia(from:completionHandler:)This downloads the files in the image, file, audio, video, and signature fields. ...
                                                                                                          • Understand DS file

                                                                                                            This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version. Deluge Script (DS) File is a file that stores the structure of a Zoho Creator Application in text format. It captures ...
                                                                                                          • Understand file upload field

                                                                                                            The File Upload field enables your users to upload a file while submitting their data through your form. Your users can select the file either from their device (in the device's local storage) or from any of cloud storage services we support. The ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources