Generating HAR file | Troubleshoot | Zoho Creator Help

Generating HAR file

Generating an HAR file

Sometimes, when you encounter complex issues with Zoho Creator, such as troubles with SSO or performance related issues, we need some information to help you debug it. This article explains how to generate an HAR file, which contains a record of a browsing session. You will need the Chrome browser for this.

To open the inspector:

  1. Chrome comes bundled with Developer Tools. Right click anywhere on your application page.
  2. Select Inspect. The panel appears.

  1. Select the Network tab.

Recording your session

  1. Once the Network panel is open, you need to start recording. At the bottom left of the panel, there is a little round button:
  2. Click on it, and it should become red as shown in the screen-shot below.
  3. If any log details already exist, click on the clear icon placed next to the red round button, to clear the existing log messages. Also, select the Preserve log checkbox option in the same line, so that the browser will not clear any log messages on page reload or during navigation.
     

From now on, everything you do in your browser will be recorded.

Refresh the page

  • Refresh the page and perform the action in your creator application that you want to start recording, and navigate as you would normally: click links, fill forms, etc.

Saving the recording

  • Once you are done navigating, right click inside the panel:
  • Choose Save as HAR with Content and click on Save button.

You can now send this file for debugging.

Related Topics

  1. Grant support access

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media


                                                              • Desk Community Learning Series


                                                              • Digest


                                                              • Functions


                                                              • Meetups


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner


                                                              • Word of the Day


                                                              • Ask the Experts


                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • Understanding DS file

                                                                                                                          1. In a nutshell A Deluge Script (DS) file is a text-based file that stores the complete schema of a Zoho Creator application in the Deluge script format. It includes all components, such as forms, fields, reports, pages, schedules, custom functions, ...
                                                                                                                        • Check for the type of the file uploaded

                                                                                                                          Requirement Only allow the file upload field to accept file types PDF, XLS, or XLXS. Display an alert message when any other file type is detected. Use case A restaurant app contains a form to store supplier receipts as files. When an admin uploads a ...
                                                                                                                        • Extract contents of a ZIP file and email the extracted files

                                                                                                                          Requirement   Use Deluge to extract a ZIP file and email the extracted files with the click of a button. Use Case   An HR management application contains three forms: Add Employee, Employee Payslips, and Download My Payslips. The Add Employee form ...
                                                                                                                        • File download

                                                                                                                          This API service lets you manage the different functionalities in a report. File download Methods downloadMedia(from:completionHandler:)This downloads the files in the image, file, audio, video, and signature fields. ...
                                                                                                                        • Understand file upload field

                                                                                                                          The File Upload field enables your users to upload a file while submitting their data through your form. Your users can select the file either from their device (in the device's local storage) or from any of cloud storage services we support. The ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources