Billing | Zoho Creator Help


1. What Does This Page Cover?

Learn how to check and understand the details and limits of your current billing plan for Zoho Creator.

2. Availability

  1. Billing module can be accessed in all plans of Creator.
  2. Only the super admin and admins can access Billing and upgrade the Creator subscriptions.

3. Billing in Creator

In Creator, the Billing page displays a comprehensive inventory that lists details of your current Creator subscription such as:
  1. General Details
  2. Current Plan Details
  3. Applications Usage
  4. Integration Flow Usage

General Details
The following general details of your subscription plan are displayed at the top of the Billing page:
  1. Current Plan - The name of your current plan.
  2. Support Plan - The support plan you have chosen for your Creator subscription. Support features such as timely responses to your service requests, live chat assistance, toll-free support, cooperation with a Customer Success Manager, and more, are provided based on this subscription.
  3. Subscription - Displays the billing duration of your plan. Eg. Monthly, Yearly.
  4. Recurring on - The date on which the subscription needs to be renewed.
  5. Upgrade button - Clicking Upgrade directs you to the Zoho Store. You can view the Subscription ID, Payment History, subscription cost according to your plan customization, and more. You can also upgrade your Creator subscription and update your payment method from here.

Current Plan Details
The Current Plan Details is displayed against the corresponding maximum limit of the following attributes:
  1. Users - The number of active users added in your Zoho Creator account. The total count includes the super admin, admins, and the solution-specific users.
  2. Apps - The number of applications you have created in the Solutions module.
  3. BI & Analytics - The number of BI & Analytics you have created in the Solutions module.
  4. Integration Flows - The number of integration flows that you have enabled in the Solutions module.

Applications Usage
The Applications Usage details apply to all the applications put together in your Creator account. The following attributes are displayed against their corresponding maximum limit as per your subscription:

The number of applications created using the Creator application
The total number of records that has been added to all the forms present in your applications.
The size of the files and attachments that are stored in the records in MB.
The number of approved portal users added in the Portal module.
The total number of events scheduled and executed in the current month.

External Calls

The total number of API calls made from Creator on the current day. Eg. API calls made using the invokeURL task.
Note :
  1. This count also includes AI calls.
  2. Developer API calls (API calls made using Creator APIs) executed in a Creator account to perform tasks within itself are counted as both external calls and Developer APIs.
Cloud Functions
The number of NodeJs and Java functions that have been executed on the current day.

Developer APIs
The number of incoming API calls received in an account, on the current day. It includes calls made both from within a Zoho account and from external services.
Note : Developer API calls (made using Creator APIs) executed in a Creator account to perform tasks within itself are counted as both Developer APIs and external calls.
The total number of emails that have been sent on the current day.
The number of active sender emails that have been added and verified in Email Management.
The number of active domains that have been verified and authenticated in Domain Authentication.
The number of enabled datasources that have been created in the Microservices module.
The number of active user connections that have been created in the Microservices module.
Custom AI Fields
The number of AI fields that have been added in the application forms based on Custom AI models.
Ready to use AI Fields
The number of AI fields that have been added in the application forms based on Ready to Use AI models AI models.
The total number of API calls, that are made while accessing Creator's AI services, in the current month. These calls are executed every time an AI model is deployed in your Creator applications. 
Note : The AI calls made in a day are also counted as external calls.
Custom Connectors
The number of enabled custom connectors that have been created in the Microservices module.

Integration Flow Usage
The Integration Flow Usage details apply to all the integration flows put together in your Creator account. The following attributes are displayed against their corresponding maximum limit as per your subscription:
  1. Flows - The number of enabled integration flows present in your Creator application.
  2. Flow Tasks - The number of successfully executed flow tasks in the current month.

3.1. Navigation Guide

Once you sign in to your Creator account, you can find Billing under the MANAGE section in the left pane.

4. Points to Note

  1. Upgrading your subscriptions increases the limit of certain attributes, such as Storage, Records, Custom Schedules, Connections, Datasources, and more.
  2. All billing related information will be emailed to the super admin of the Creator account.

  1. Zoho Creator Subscription Plans and Pricing
  2. Zoho Creator Support Plans

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