Billing
1. What Does This Page Cover?
Learn how to check and understand the details and limits of your current billing plan for Zoho Creator.
2. Availability
- Billing module can be accessed in all plans of Creator.
-
Only the
super admin
and admins can access
Billing
and upgrade the Creator subscriptions.
3. Billing in Creator
In Creator, the
Billing
page displays a comprehensive inventory that lists details of your current Creator subscription such as:
The following general details of your subscription plan are displayed at the top of the
Billing
page:
- Current Plan - The name of your current plan.
- Support Plan - The support plan you have chosen for your Creator subscription. Support features such as timely responses to your service requests, live chat assistance, toll-free support, cooperation with a Customer Success Manager, and more, are provided based on this subscription.
- Subscription - Displays the billing duration of your plan. Eg. Monthly, Yearly.
- Recurring on - The date on which the subscription needs to be renewed.
- Upgrade button - Clicking Upgrade directs you to the Zoho Store. You can view the Subscription ID, Payment History, subscription cost according to your plan customization, and more. You can also upgrade your Creator subscription and update your payment method from here.
The
Current Plan Details
is displayed against the corresponding maximum limit of the following attributes:
- Users - The number of active users added in your Zoho Creator account. The total count includes the super admin, admins, and the solution-specific users.
- Apps - The number of applications you have created in the Solutions module.
- BI & Analytics - The number of BI & Analytics you have created in the Solutions module.
- Integration Flows - The number of integration flows that you have enabled in the Solutions module.
The
Applications Usage
details apply to all the applications put together in your Creator account. The following attributes are displayed against their corresponding maximum limit as per your subscription:
|
Attribute
|
Description
|
|
The number of applications created using the Creator application
|
|
|
Records
|
The total number of records that has been added to all the
forms
present in your applications.
|
|
Storage
|
The size of the
files
and attachments that are stored in the records in MB.
|
|
The number of approved portal users added in the
Portal
module.
|
|
|
The total number of events scheduled and executed in the current month.
|
|
|
|
The total number of API calls made from Creator on the current day. Eg. API calls made using the
invokeURL task.
Note :
|
|
Cloud Functions
|
|
|
|
The number of incoming API calls received in an account, on the current day. It includes calls made both from within a Zoho account and from external services.
Note : Developer API calls (made using
Creator APIs) executed in a Creator account to perform tasks within itself are counted as both Developer APIs and
external calls.
|
|
The total number of emails that have been sent on the current day.
|
|
|
The number of active sender emails that have been added and verified in
Email Management.
|
|
|
The number of active domains that have been verified and authenticated in
Domain Authentication.
|
|
|
The number of enabled datasources that have been created in the
Microservices
module.
|
|
|
The number of active user connections that have been created in the
Microservices
module.
|
|
|
Custom AI Fields
|
The number of AI fields that have been added in the application forms based on
Custom AI
models.
|
|
Ready to use AI Fields
|
The number of AI fields that have been added in the application forms based on
Ready to Use
AI models
AI models.
|
|
The total number of API calls, that are made while accessing Creator's AI services, in the current month. These calls are executed every time an AI model is deployed in your Creator applications.
|
|
| Custom Connectors |
The number of enabled custom connectors that have been created in the
Microservices
module.
|
The
Integration Flow Usage
details apply to all the integration flows put together in your Creator account. The following attributes are displayed against their corresponding maximum limit as per your subscription:
- Flows - The number of enabled integration flows present in your Creator application.
-
Flow Tasks
- The number of successfully executed flow tasks in the current month.
3.1. Navigation Guide
Once you
sign in
to your Creator account, you can find
Billing
under the
MANAGE
section in the left pane.
4. Points to Note
General
- Upgrading your subscriptions increases the limit of certain attributes, such as Storage, Records, Custom Schedules, Connections, Datasources, and more.
-
All billing related information will be emailed to the super admin of the Creator account.
- API calls made while implementing JS API tasks will not be counted as external calls or developer API calls.
Call Limits
- The super admin will be intimated through an email when the call limits reach both 90% exhaustion and 100% exhaustion accordingly.
- Call limits are then replenished at 12 midnight based on the timezone of the organization (mentioned when the Creator account was first signed up).
- Upgrading call limits can be achieved by contacting the Zoho Creator Support team.
5. Related Topics
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