1. What does this page cover?

3. Billing in Creator

1. General Details
   
2. Current Plan Details
   
3. Usage Details
   
   • Applications Usage
     
   • BI & Analytics Usage
     
   • Integration Flow Usage

General Details

The following general details of your subscription plan are displayed at the top of the Billing page:

1. Current Plan - The name of your current plan.
2. Support Plan - The support plan you have chosen for your Creator subscription. Support features such as timely responses to your service requests, live chat assistance, toll-free support, cooperation with a Customer Success Manager, and more, are provided based on this subscription.
3. Subscription - Displays the billing duration of your plan. Eg. Monthly, Yearly.
4. Recurring on - The date on which the subscription needs to be renewed.
5. Upgrade button - Clicking Upgrade directs you to the Zoho Store. You can view the Subscription ID, Payment History, subscription cost according to your plan customization, and more. You can also upgrade your Creator subscription and update your payment method from here.

Current Plan Details

The Current Plan Details is displayed against the corresponding maximum limit of the following attributes:

1. Users - The number of active users added in your Zoho Creator account. The total count includes the super admin, admins, and the solution-specific users.
2. Apps - The number of applications you have created in the Solutions module.
3. BI & Analytics - The number of BI & Analytics you have created in the Solutions module.
4. Integration Flows - The number of integration flows that you have enabled in the Solutions module.

Usage Details

The Usage Details section offers an overview of usage data across your Zoho Creator account comprising of Applications, BI & Analytics, and Integration Flows. To provide streamlined insights, this section is divided into three distinct tabs, with each dedicated to one solution type.

Applications Usage

The Applications Usage details apply to all the applications put together in your Creator account. The following attributes are displayed against their corresponding maximum limit as per your subscription:

Attribute	Description
Applications	The number of applications created using the Creator application
Records	The total number of records that has been added to all the forms present in your applications.
Storage	The size of the files and attachments that are stored in the records in MB.
Portal Users	The number of approved portal users added in the Portal module.
Schedules	The total number of events scheduled and executed in the current month.
External Calls	The total number of API calls made from Creator on the current day. Eg. API calls made using the invokeURL task. Note : Developer API calls (API calls made using Creator APIs) executed in a Creator account to perform tasks within itself are counted as both external calls and Developer APIs.
Cloud Functions	The number of NodeJs and Java functions that have been executed on the current day.
Developer APIs	The number of incoming API calls received in an account, on the current day. It includes calls made both from within a Zoho account and from external services. Note : Developer API calls (made using Creator APIs) executed in a Creator account to perform tasks within itself are counted as both Developer APIs and external calls.
Email Notifications	The total number of emails that have been sent on the current day.
Sender Emails	The number of active sender emails that have been added and verified in Email Management.
Domain Authentication	The number of active domains that have been verified and authenticated in Domain Authentication.
Datasources	The number of enabled datasources that have been created in the Microservices module.
User Connections	The number of active user connections that have been created in the Microservices module.
Custom AI Fields	The number of AI fields that have been added in the application forms based on Custom AI models.
Ready to use AI Fields	The number of AI fields that have been added in the application forms based on Ready to Use AI models AI models.
AI Calls	The total number of API calls, that are made while accessing Creator's AI services, in the current month. These calls are executed every time an AI model is deployed in your Creator applications.
Custom Connectors	The number of enabled custom connectors that have been created in the Microservices module.

​

BI & Analytics Usage

The BI & Usage details apply to all the BI & Analytics solutions put together in your Creator account. The following attributes are displayed against their corresponding maximum limit as per your subscription:

Attribute	Description
Rows	The sum of all rows/records stored across all your workspace tables present in BI & Analytics solutions.
Workspaces	The number of workspaces which have been created.
Scheduled Emails	The number of emails scheduled under the Schedule Email section of the Email dialog.
Scheduled Alerts	The number of data alert notifications which have been scheduled under Data Alert.
Scheduled Imports	The number of data imports scheduled from various data sources.
Query Tables	The number of Query Tables that have been created.
Scheduled Snapshots	The number of Data Snapshots that have been scheduled.
API Units	The number of API Units consumed in the current day. It includes only the incoming API calls. Note: The API units consumed by your application will be calculated based on how often the different API methods are invoked in your application on a per day basis. Each API request consumes a specific number of units based on its complexity.
Private Links	The number of Private Links generated for views & slideshows in your account.

​

4. Points to note

1. Upgrading your subscriptions increases the limit of certain attributes, such as Storage, Records, Custom Schedules, Connections, Datasources, and more.
2. All billing related information will be emailed to the super admin of the Creator account.
   
3. API calls made while implementing JS API tasks will not be counted as external calls or developer API calls.

1. The super admin will be intimated through an email when the call limits reach both 90% exhaustion and 100% exhaustion accordingly.
   
2. Call limits are then replenished at 12 midnight based on the timezone of the organization (mentioned when the Creator account was first signed up).
3. Upgrading call limits can be achieved by contacting the Zoho Creator Support team.
   

5. Related topics

1. Zoho Creator Subscription Plans and Pricing
2. Zoho Creator Support Plans