Understand Integration Field | Zoho Creator Help

Understand Integration Field

The Integration field enables your users to look up data that's stored in an external service — another Zoho app or third-party SaaS. 

The field features a dropdown menu that displays data from the selected service. It allows your users to select one value from the displayed data. Consequently, the integration field enables you to establish a relationship between the data in your Zoho Creator app and the data in the selected service.

Features

Adding an integration field

Adding an integration field to your form requires you to define (or select, if already defined) a connection to the target external service. You will need to define a few parameters in addition to the Module and Field from which you intend to lookup data.
Currently, you can have the integration field lookup data from the following services:


NotesNote: To keep integration fields updated with the latest data from the connected service, you can use the sync option from the Connections slider in the live or edit mode of your application. This requires a datasource to be configured. Read more about the integration fields sync in the datasource

Customizing the display fields

You can customize the manner in which the integration field displays data. You can have the integration field display the data from up to three fields of selected module. When displaying multiple fields, you can define if any separator is to appear between the field values.  Learn how

The Integration field can display data from all types of fields except the following:

  • Fields that contain multiple lines of text, URLs, media (image, file, etc.)
  • Fields that display choices in dropdown menus, as radio buttons or checkboxes

Image shows an Integration field that displays data from the First Name field of Zoho CRM's Leads module

Image shows an Integration field that displays data from Zoho CRM's Leads module in the format First Name - Last Name - Company

Accessing the field and searching for data

Each time your users access the integration field on your form, Zoho Creator fetches data in real time from the selected module of the external service.

NotesNote: The integration field will display data only when your subscription to the target service (eg: Salesforce, Zoho CRM) allows accessing the target module. For example, imagine that you've subscribed to Zoho CRM's Standard edition and that you've added an integration field that displays data from Zoho CRM's Purchase Orders  module. This integration field will not display any data as the Purchase Order module isn't available in Zoho CRM's Standard edition.

With regard to searching the integration field:

  • Your users can search in all the display fields you set
  • At least two characters are to be entered to initiate search
  • Searching more than one display fields is supported. Records that match the inputs in all display fields will be displayed.
  • The kind of search that will happen depends on the target service and the type of data the fields store:
When the field storesOperator that will be employed
 Zoho CRMZoho RecruitSalesforceQuickBooks
String datastarts withstarts withcontainscontains
Numeric dataequalsstarts withequals(not supported)

The following fields, when used in the integration field, do not support searching for data. In web browsers, your users will see a tooltip communicating the same.

Service

Module

Fields that do not support searching for data

Zoho Recruit

Candidates

Candidate Owner

Job Openings

Assigned Recruiter, Account Manager, Revenue per Position

Clients

Parent Client, Account Manager

Zoho CRM

Products

Handler

QuickBooks

Customer

Title, Suffix

 

Employee

Title, Suffix, Employee ID No., Gender

 

Vendor

Title, Suffix, Account Number, Business ID No., Opening Balance

 

Account

Account Number, Account Type

Zoho Projects

Bug

Affected Milestone, Module, Release Milestone, Reproducible, Due Date, Classification, Flag, Bug Name, Assign To, Severity, Status

 

Project

End Date, Group Name, Owner, Project Name, Start Date, Status

 

Task

Completed On, Due Date, Duration, Duration Type, Priority, Start Date, Status, Task List, Task Name

You can perform the following customizations for the user experience of the integration field on your form:

  1. Add Zoho Projects field

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now










                                                                                                                            • Related Articles

                                                                                                                            • How to access the selected value from integration fields

                                                                                                                              The values selected in an integration field of a form can be easily accessed and utilized within Deluge workflows. By leveraging Deluge scripting, you can retrieve these values to streamline your application processes. Prerequisites Configure the ...
                                                                                                                            • Understand Integration Forms

                                                                                                                              What Does This Page Cover? Learn about integration forms and how Creator makes it easier to connect two services via these integration forms, thereby enabling data sync between the two services. Availability Integration forms can be created only in ...
                                                                                                                            • Understand Salesforce integration in workflows

                                                                                                                              Salesforce integration enables you to push data automatically from Zoho Creator to your Salesforce account, which would otherwise require manual execution. To begin with, you must add a connection between Zoho Creator and your Salesforce account. You ...
                                                                                                                            • Understand Quickbooks integration in workflows

                                                                                                                              Quickbooks integration enables you to push data automatically from your Zoho Creator to Quickbooks account, which would otherwise require manual execution. To begin with, you must add a connection between Zoho Creator and your Quickbooks account. You ...
                                                                                                                            • Understand Changing the Field Type

                                                                                                                              The Field type property enables you to change a field in a form into another type of field. The following table lists the available field type conversions. Refer to this page to learn how to change a field to a different type. Type of field Available ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources