What Does This Page Cover?

Overview

Integration Forms in Creator

1. External services such as Salesforce, QuickBooks, BigCommerce, etc.
   
2. Internal services like ZohoCRM, ZohoRecruit, Zoho Backstage, etc.

See How It Works

Use Cases

1. Internal Service Integration - Let's say you've created a Recruitment Management app in Creator. You want all the details submitted by a potential candidate in a form such as their professional details, resume, and other documents to be entered in the Candidates module of ZohoRecruit.
   
   By creating an integration form for the module, the data entered in the form will automatically get synced in the relevant module in Zoho Recruit seamlessly.This allows you to proceed with the hiring process and select the ideal candidate for your company.

1. Two-Way Sync in an External Service Integration - Let's say you've created a Vendor Management app in Creator. You want all the details submitted through the Vendors module of QuickBooks such as the vendor's open balance, taxes, and expenses to get populated in the Add Vendors form where they also hold an account.
   
   By creating an integration form for the module, the records of the module in QuickBooks will get automatically synced in the relevant form effortlessly. Because of the two-way sync, any additional form submission will also get populated in the relevant module. You can then manage the expenses, compare reports, and keep a check efficiently.

Navigation Guide for Creation of Integration Forms

Prerequisites

1. Connection - A connection is a gateway that authorizes the flow of data between Creator and other internal/external services.
   
2. Datasource - A datasource allows you to select the module from another service and store its data, in Creator.

Customize the Appearance of Integration Form

The integration form can be structured and customized according to your business needs. You can set a theme for your application including your integration form, set a specific icon for it, and decide the alignment of your fields and input boxes in the live mode of the application.

Icon	Icon Name	Description
	Themes	Setting a theme for your application applies the chosen theme to all the components of your application including your integration form. This includes choosing a layout, setting a color, choosing a font, etc.
	Sections	Manage the sections of your integration forms, set icons that make them look distinct, and much more.
For browser: For phone/tablet:	Label Placement	This defines the alignment of field names (or labels), as well as whether they appear next to or above the field input areas. You can choose a suitable layout for your browser, phone, and tablet.

Points to Note

1. Users with Read , Write , or Custom permissions can view/edit all the records of the integration form according to the permissions granted to them.
   
2. The Role hierarchy will not be applicable for the integrations forms. So anyone who has access to integration report will have access to all the data irrespective of their role. For example, if a user has View permission, then they can view all the data.
   
3. Integration forms do not support any workflows such as form workflows, payment workflows, blueprints, etc.
   
4. Other than the submitted records getting populated in the respective service's module, list reports are automatically created for the modules present in Salesforce, QuickBooks, ZohoCRM, and ZohoRecruit. This allows your users to view the data without having to access the integrated service directly.
5. You'll be able to submit data from Creator to only those modules that the subscription of your service allows.
   
   For example, if you've subscribed to Zoho CRM's Standard edition, you'll be able create a form for the Purchase Orders module in your Zoho Creator app but your users won't be able to submit data through it as this module isn't available in Zoho CRM's Standard edition.

Limitations

1. Only one integration form can be created per module of the service in an application.
   
2. Integration forms cannot be created for custom modules in your integrated service.
   
3. Custom fields of the selected module in the target service will not be listed in the field palette of Creator's form builder and therefore, cannot be included in the integration form.
   
4. Since the fields in an integration form are predefined, their field link name and field type cannot be altered.
   
5. The digit and character limits for the text and number type fields are preset, and cannot be changed.
   
6. The report created for an integration form is a list report by default. Neither can the report type be changed nor can a new report be created as a component for the integration form.
   

Note: This is applicable only for QuickBooks, Salesforce, ZohoRecruit, and ZohoCRM.

1. Integration report records cannot be deleted in Creator. But, when a record in the module of the integrated service is deleted, it also gets deleted automatically from the integration form's report in Creator.

Related Topics

1. Create an Integration Form
   
2. Understand Form Builder for Integration Forms
3. Understand Connections
   
4. Manage Datasources