Understand Capturing Location | Zoho Creator Help

Understand capturing location

Understand capturing location on form submission

Geolocation is a technique that allows you to determine,  with your user's consent , the geographical location from where they access your  form . You can enable it on your forms using the  Capture location  form property. By default, this property remains disabled and no location data is captured.

Refer to this page to learn how to  manage the capturing of location data  by your forms.

Data Privacy & GDPR

Location is personal data. It is an information that can help identify a natural person. In this regard  we recommend that :

  • You clearly inform your users about why you require their location, and how will this data be used and processed downstream.  In the context of the GDPR  (General Data Protection Regulation), the Data Subjects (your users, here) have a right to informed so. You can add an  add notes  field to your form to explain the same.
  • You stop collecting your user's location and delete all location data collected till date, if you do not strictly require this data.  In the context of the GDPR , you can collect and process the personal data of your users (their location, here) only on a lawful basis. Refer to this  page  to learn how to disable capturing location on your form and delete location data collected by your form.

Experience on a web browser

Below is what happens when a user accesses your geolocation-enabled form from a web browser:

  1. A message will be displayed, as shown below. If your user's web browser has been configured to Block websites from accessing their location, they will see the message shown in step three.

  2. Upon clicking  Proceed  (as shown above), the user will be prompted:

  3. If the user clicks  Allow , they will be taken to your form. If they click  Block , they will be shown a message:

Note :
  • The selection a user makes when they access your geolocation-enabled form (whether to  Allow  or  Block  accessing their location), is saved for all their future visits to all the geolocation-enabled forms in Zoho Creator apps. To change this, they will need to manually adjust this setting on their web browser.
  • When a user accesses a Zoho Creator app's geolocation-enabled, the location icon will appear in the web browser's address bar.

Experience on a phone or tablet

When a user accesses your geolocation-enabled form from a phone or tablet, they will be alerted to grant the Zoho Creator app access to their location. They will be able to access this form only when they permit location access.

Once a user  Allows  location access, the location icon will appear at the top of their device's screen whenever they access geolocation-enabled forms.

How is location determined? Where is the captured location stored?

After a user submits an entry through your geolocation-enabled form, Zoho Creator fetches the latitude and longitude of their location, and uses them to get the nearest physical address. This data is then stored in the  system field   Added Location .

When your users update a record through a geolocation-enabled form, their location is similarly captured, but is stored in the  system field Modified  Location .

Related Topics:

  1. Manage capturing location
  2. Adjust location in address field

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                      Still can't find what you're looking for?

                      Write to us:  support@zohoforms.com



                        Zoho Marketing Automation

                          Zoho Sheet Resources


                              Zoho Forms Resources

                                Secure your business
                                communication with Zoho Mail

                                Mail on the move with
                                Zoho Mail mobile application

                                  Stay on top of your schedule
                                  at all times

                                  Carry your calendar with you
                                  Anytime, anywhere

                                        Zoho Sign Resources

                                          Sign, Paperless!

                                          Sign and send business documents on the go!

                                          Get Started Now

                                              Zoho SalesIQ Resources

                                                  Zoho TeamInbox Resources

                                                          Zoho DataPrep Resources

                                                            Zoho DataPrep Demo

                                                            Get a personalized demo or POC

                                                            REGISTER NOW

                                                              Design. Discuss. Deliver.

                                                              Create visually engaging stories with Zoho Show.

                                                              Get Started Now

                                                                                    • Related Articles

                                                                                    • Capture location

                                                                                      Manage the capturing of location data by forms Location is considered personal data. It will be captured only when your users consent. Refer to  understand capturing location  to learn more. You can manage capturing location data as follows: Enable ...
                                                                                    • Understand capturing IP address

                                                                                      Understand capturing IP addresses on form submission Forms in your Zoho Creator app can capture the public IP addresses users submit their entries from. You can enable this using the Capture IP address form property. Refer to this page to learn how ...
                                                                                    • Understand forms

                                                                                      A form is the component of your Zoho Creator app that enables you to collect and store data. In other words, it enables your users to enter data into your app. This makes forms one of the main points of interaction between your users and your app. If ...
                                                                                    • Understand showing message

                                                                                      Understand showing a message on form submission When a user submits your form, the message Data Added Successfully! is displayed. This gives a confirmation to the user that their data was successfully submitted. You may use this default message or ...
                                                                                    • Understand system fields

                                                                                      Understand system fields In addition to the data that is submitted through a form, Zoho Creator captures a few details like - which user added the record, when did the user add the record, which user was the last one to update it, etc. These details ...
                                                                                    Wherever you are is as good as
                                                                                    your workplace



                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                      CRM Tips

                                                                                      Make the most of Zoho CRM with these useful tips.

                                                                                        Zoho Show Resources