Understand offline access
Out of the box, apps built using Zoho Creator allow offline access from mobile devices – iPhones, Android phones or tablets, and iPads. The mobile app caches all the forms a user accesses from their device, which enables them to submit those forms even when their mobile device is not connected (or is unable to connect) to a network.
As a connection to the cloud is required for the following functions, offline access will not be available if your form has:
- A formula field whose expression contains other fields
- An integration field
- A workflow that triggers actions before form submission
Flow of offline access
- User submits data through the offline-capable forms cached in their mobile app
- User can view all offline entries at a glance, edit, and delete them
- When the user goes online, the mobile app will auto-submit all offline entries
- Each entry will be subjected to its Form Properties, such as Allow one entry per user, Disable form after a certain number of entries
- The data in each field will be subjected to its Field Properties, such as Mandatory, No Duplicate Values
- Form workflows that are set to execute actions after data is submitted will be triggered for each record
- If any entries fail (owing to form-level or field-level validations), the user can see why they failed and either correct and resubmit them, or delete them
Things to know
- As a connection to the cloud is required for field properties — such as Mandatory and No duplicate values — will not be validated when a user submits your form, but rather during the auto-submission of records when the user's device is back online
- All cached data — the forms and offline entries — will be deleted when a user signs out from their mobile app
- Capturing Added Location during offline form submission is supported
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