Roles required to perform this action:
Organization Owner
Organization Admin
Permissions required to perform this action:
Permission to update your domain's DNS records in your domain registrar's Domain Manager.
Sign in to Zoho Directory , then click Admin Panel in the left menu.
Go to Domains, then click Add Domain.
Enter your domain's name, then click Add. The domain verification screen will open.
Choose one of the three available methods for verification: TXT/CNAME/HTML.
If you choose to verify using TXT/CNAME record in your domain host:
Copy the displayed CNAME/TXT (Point To/Destination) record from the verify domain screen.
Sign in to your domain hosting site and open your Domain Management page to update the DNS records.
Locate the option to add TXT/CNAME records.
To add a TXT record:
In the Host/Alias/TXT field, enter '@' or leave it blank. (Note: If you are verifying a subdomain, enter the subdomain name.)
In the Value/Points to/Destination field, paste the TXT record you copied from the verify domain screen in Zoho Directory.
In the TTL field, set the minimum possible value recommended by your domain host.
Return to the domain verification page in the Zoho Directory admin panel, then click Verify.
Save the record, then wait for an hour or two for the values to propagate.
Return to the domain verification page in the Zoho Directory admin panel, then click Verify.
If you choose to verify by Uploading an HTML file to your website:
Download the HTML file: zoho-domain-verification.html.
Sign in to your domain hosting site and open your Domain Management page to update the DNS records.
Access the root directory of your website. The root directory is the top-level folder where your website's files are stored. It's usually named public_html, www, or wwwroot.
Upload the HTML file directly to the root directory, such that the file path is http://<your domain>/zoho-domain-verification.html.
Confirm that the file has been added by visiting http://<your domain>/zoho-domain-verification.html. You should be able to view a unique string of numbers.
Return to the domain verification page in the Zoho Directory admin panel, then click Verify.
Note: If you face any issue performing the steps in your domain host, consult their help documents or their support team.
If you are unable to verify your domain, refer to our troubleshooting guide.
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