Governance in Zoho Creator (Supported by Zoho Directory) | Zoho Creator Help

Governance in Zoho Creator (Supported by Zoho Directory)

This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version.

1. What Does This Page Cover?

Learn how you can improve user management and run your organization efficiently using the Zoho Directory features that are supported in Creator. Build a strong boundary of protection using features like security policies, custom authentication, directories, domain verification, and more.

2. Availability

  1. Governance can be only accessed in the paid plans of Creator.
  2. Only the super admin and admins can access Governance.

3. Overview

Security governance, in general, is a strategic approach that helps an organization protect itself with a boundary of cybersecurity. This allows businesses to enforce critical security measures not only through firewalls and software but also through policies and procedures for users. It greatly helps to ease and simplify the monitoring and management of users such as access attempts, password policies, their devices, network accesses, etc.

4. Governance in Creator

This is a one-time setup that the super admin or admin can configure to manage user identities and regulate session management. Zoho Directory is used to provide you with various benefits including user management and improving security. There are four major features that Creator supports from Zoho Directory:
  1. Security Policy
  2. Custom Authentication
  3. Directories
  4. Domains

4.1. Navigation Guide

Once you sign in to your Creator account, you can find Governance under the MANAGE section on the left-side pane of your dashboard.

4.2. Security Policy in Governance

Security policy comprises a set of clear rules that guide your users on how they can authenticate themselves. These policies set expectations for user behavior on handling their credentials and provide a framework that lets you restrict the handling of company's data. Learn more
There are four components that contribute to laying down a security policy:
  1. Password policy : Dictates how strong the users' passwords must be and how often they have to be reset.
  2. MFA : Provides different multi-factor authentication modes that users can use to sign in.
  3. Allowed IPs : Dictates which IP addresses the users can use to sign in. Any sign-in requests from IPs that aren't allowed will be denied.
  4. Session management : Dictates the guidelines related a user's account session.
For example, you can enforce the employees in your organization to set strong passwords that follow a specific format of containing 12 alphanumeric keys with a minimum of three special characters. You can also restrict them to use their accounts from a specific IP range. Add extra authentication by asking them to use an authenticator application for verification.
Read more on security policies to reap its benefits for your organization.

4.3. Custom Authentication in Governance

In Creator, custom authentication provides single sign-on. This allows your users to sign in to their Zoho account through a different identity provider. After they sign in to your service, they will be logged in automatically to all the linked applications within Zoho.

When you configure custom authentication, you will be either be enabling SAML or JWT which will allow the users to authenticate themselves through their identity provider.

For example, say a business named Zylker Corporation has set up custom authentication with Okta in Zoho Directory. After configuration, users of Zylker Corporation can sign in to Creator using Okta's verified credentials and will not need a separate set of dedicated credentials.
Read more on using custom authentication for your organization.

4.4. Directories in Governance

Zoho Directory allows the passage of user identities from an external directory to a specific directory that can be added internally, to store information. This is a secure and straightforward way to manage users from within Zoho and to store user identities and credentials.
The following directories are currently supported in Zoho Directory:
  1. Azure, Okta, Jump Cloud- Uses the SCIM protocol
  2. Microsoft AD, openLDAP- Uses the Zoho Directory Sync (ZDSync) tool 
They help manage user identities in your external directory. A one-way synchronization from your existing directory to the Zoho Directory Admin Panel achieves this.

This enables you to maintain all your user identities in a single place, without having to add, edit, or disable user accounts manually in the Admin Panel. As the synchronization always happens from your directory to Zoho Directory, the data in the external directory will not be compromised.

For example, after you set up Microsoft Active Directory in Zoho Directory, you can schedule syncs from AD and Zoho Directory. In regular intervals, all changes made to the user identities in AD will reflect in Zoho Directory. All these users can be easily assigned to Zoho's platforms like Zoho Creator, Zoho CRM, Zoho Cliq, and more.

Read more on syncing external directories for your organization.

4.5. Domains in Governance

Broadly known as Domain Name System (DNS), domains are used to identify an organization's unique location on the internet. There are various benefits to adding verified domains such as adding confirmed users in Zoho Directory, and creating domain-based group aliases, and assisting in hosting mailboxes. Learn more

Currently, the three methods through which you can add and verify domains are:
  1. Add a TXT record in your domain host
  2. Add a CNAME record in your domain host
  3. Upload an HTML file to your website
For example, you can add "" as a verified domain in Zoho Directory. When users are added in the Users module of Zoho Creator, if they hold the verified domain that was added in ZD, they will directly be added as confirmed users in Creator.
Read more on adding verified domains in your organization.

5. Points to Note

  1. To perform actions in Zoho Directory, you need to be an admin in ZD or be set up with a custom role who can make changes to ZD.
  2. For the configurations made in Zoho Directory to be applied to the users in Creator, they need to be assigned to the Creator application from the Users module in Zoho Directory.
  3. All users added in Creator will be listed In Zoho Directory. New users can also be created from Zoho Directory and be assigned to Creator. They will be added automatically in Creator's Users module.
  4. A two-way bridge exists between Creator and Zoho Directory. Actions done with Creator users, such as addition, renaming, deletion, deactivation, activation, and so on, get synced in the other product automatically.
  5. Users can only be assigned to Creator from Zoho Directory until the Creator plan's user limit is reached.
  1. Security Policies in Zoho Creator
  2. Custom Authentication in Zoho Creator
  3. Directories in Zoho Creator
  4. Domains in Zoho Creator

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