Zoho Assist connector references | Zoho Creator Help

Zoho Assist connector references

Overview


Zoho Assist is remote support and access software that helps you provide instant support to your customers and manage remote computers efficiently. This connector enables you to perform various actions in Zoho Assist, including initiating remote sessions, managing unattended access, and so on.



Meta information

Connector

Zoho Assist

Authentication type

OAuth 2.0

API version

v2

Data centers

US, EU, IN, CN, AU, JP, CA, and SA

Applicable for

C5, C6

Website

https://www.zoho.com/assist/

Privacy policy

https://www.zoho.com/privacy.html

API documentation 

https://www.zoho.com/assist/api/introduction.html

Categories

Customer support

Module & actions

Module

Action

Description

Computers

Get all Unattended Computers

To get a list of devices in a given department

Get Device Details

To get device details

Update Unattended Computer

To update the display name of a device

Groups

Create Unattended Group

To create a new group in Zoho Assist

Get all Unattended Groups

To fetch the details of existing groups in Zoho Assist

Update Unattended Group

To update existing group details

Reports

Get Session Reports

To fetch the reports of previously conducted sessions

Sessions

Create Session

To create a remote support or screen sharing session

Schedule Session

To schedule a remote support session

Unattended Session

To create an unattended remote session

Users

Get User Info

To get the details of an existing user in Zoho Assist

Where this connector can be used

Deluge

The actions mentioned above, under the Modules & actions section, can all be performed using Deluge workflows:

Method

Description

invokeURL

The Deluge invokeURL task can be used to access the Zoho Assist APIs for the supported actions listed above.

For complete information on the APIs, visit the Zoho Assist API doc.