Zoho Assist connector references

Overview

Zoho Assist is remote support and access software that helps you provide instant support to your customers and manage remote computers efficiently. This connector enables you to perform various actions in Zoho Assist, including initiating remote sessions, managing unattended access, and so on.

Meta information

Connector	Zoho Assist
Authentication type	OAuth 2.0
API version	v2
Data centers	US, EU, IN, CN, AU, JP, CA, and SA
Applicable for	C5, C6
Website	https://www.zoho.com/assist/
Privacy policy	https://www.zoho.com/privacy.html
API documentation	https://www.zoho.com/assist/api/introduction.html
Categories	Customer support

Module & actions

Module	Action	Description
Computers	Get all Unattended Computers	To get a list of devices in a given department
		Get Device Details	To get device details
		Update Unattended Computer	To update the display name of a device
Groups	Create Unattended Group	To create a new group in Zoho Assist
		Get all Unattended Groups	To fetch the details of existing groups in Zoho Assist
		Update Unattended Group	To update existing group details
Reports	Get Session Reports	To fetch the reports of previously conducted sessions
Sessions	Create Session	To create a remote support or screen sharing session
		Schedule Session	To schedule a remote support session
		Unattended Session	To create an unattended remote session
Users	Get User Info	To get the details of an existing user in Zoho Assist

Where this connector can be used

Deluge

The actions mentioned above, under the Modules & actions section, can all be performed using Deluge workflows:

Method	Description
invokeURL	The Deluge invokeURL task can be used to access the Zoho Assist APIs for the supported actions listed above. For complete information on the APIs, visit the Zoho Assist API doc.

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