1. What does this page cover?  

3. Overview 

3.1 Marketplace distributed apps

3.2 Privately distributed apps    

4. Installing an Application  

4.1 Marketplace distributed apps 

1. Navigate to the Operations tab in the left pane of your Creator account. Click Marketplace under Applications. You can also install applications by navigating to Zoho Marketplace > Custom apps.
   
2. Under the Custom Apps tab, click the app you want to install.
   

Tip: Using filters and search, you can easily browse for apps based on your requirements using the default filter options: Categories, Edition, Price, and Rating.

3. Click Install. For paid apps, click the Buy now button and complete the payment to proceed with the installation.
   
4. A confirmation pop-up will be displayed explaining that you'll be sharing personal details with the vendor(developer/partner). To proceed, accept the terms and conditions and click Install.
   
5. Click Continue to proceed with the installation.
   

Note: Installation time depends on the complexity of the app. Usually this process takes a couple of minutes. 

4.2 Privately distributed apps 

1. Accept the email invitation from the developer/partner to allow them to start sharing applications with you.
   
2. Install the app by clicking the Install Application button in the email sent to your account.
   

Once the app has been successfully installed, you'll be redirected to the live mode of the application to continue using it.

5. Managing applications 

5.1 Accessing the app

5.2 Viewing app settings 

If the installed application is from a vendor, developer or partner, you can access the Settings page, which includes:

1. Permissions: View user permissions and portal user permissions, including all roles and data sharing options provided by the developer.
   

Note: These permissions are view-only and cannot be edited.

• Personalization: Customize the language settings of your app under Localization. By default, custom apps are available in English, but you can choose from the following options:

5.3 Viewing app details  

To view your installed applications:

1. Navigate to Operations > Marketplace in your Creator account.
   
   
   

2. Click Installed Applications.
   
   

1. Application - Refers to the application name
   
2. Version - Current installed version of the app
   
3. Subscription - Not applicable (for privately distributed apps), Free, Paid, Trial Expired, or Plan Expired
   
4. Status - Status is Enabled, by default, but can be disabled from your Solutions page

5.4 Updating apps

When there is an update available for an application, you can update by following these steps:

1. Click on an app under the Installed Applications tab to view its available updates.
   

2. In the Updates tab, click the Update button adjacent to the version to install the update.
   
   

Updates can only be applied in sequential order. The next update will only be enabled once the current update has been successfully installed. For example, the current version of the application is V3.0, and versions V4.0 and V5.0 are available for update. The latest version, V5.0, can only be taken up once V4.0 is installed successfully.
  

3. Click Continue in the confirmation pop-ups to proceed with installing the update. When the update is being installed, the application remains inaccessible.
   
   
   
   
   Tip: It is recommended to schedule your updates during non-business hours.

4. It is recommended to schedule your updates during non-business hours.

5.5 Viewing version history

1. Click on an app under the Installed Applications tab.
   

2. Click the Version History tab in the page.
   

5.6 Enabling/disabling apps

1. Marketplace app subscription expiration - For apps distributed through Marketplace, in case of an application subscription expiration, your app will be disabled. To enable it, click Renew from the pop-up. You'll then be directed to the payments page in Marketplace to renew your application. The app can only be enabled if the subscription is renewed. Alternatively, you can renew the subscription from the Application Details view page as well.
   

Note: Once an application is disabled, you cannot add or modify records related to it.

  

5.7 Deleting apps

1. Navigate to Operations > Marketplace > Installed Applications.
   

2. Hover over the desired application that you want to delete and click the horizontal ellipsis. Select Delete.
   
   Alternatively, you can delete the application from the application details page by clicking Delete under the horizontal ellipsis, as shown in the screenshot below.
   

6. Limitations

1. Date and time settings cannot be configured for an installed application.
   
2. The App URL and App icon provided by the developer cannot be modified by the user.
   
3. Roles and permissions provided by the developer cannot be modified by the user.
   
4. For installed applications, page variable settings with their defined and current values provided by the developers cannot be viewed due to source code protection.
   
5. Updates can only be applied in sequential order, meaning the next update will only be enabled once the previous one is successfully installed.
   
6. Updates are prioritized over payments for installed applications. For instance, even if the payment and Creator account are active, if the customer is using a deprecated version of the app, it will automatically be moved to a disabled state.
   
7. For installed applications, users can't enable environments.
   

 7. Related topics 

• Understand Developer Console

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  Now we've covered how to install an application from Marketplace or shared by a partner or developer on your Creator account, head over to learn more about Marketplace distribution or private distribution.