1. What does this page cover?  

3. Overview 

3.1 Marketplace distributed apps

3.2 Privately distributed apps    

4. Installing an application  

4.1 Marketplace distributed apps 

1. Navigate to the Operations tab in the left pane of your Creator account. Click Marketplace under Applications. You can also install applications by navigating to Zoho Marketplace > Custom apps.
   
2. Under the Custom Apps tab, click the app you want to install.
   

Tip: Using filters and search, you can easily browse for apps based on your requirements using the default filter options: Categories, Edition, Price, and Rating.

3. Click Install. For paid apps, click the Buy now button and complete the payment to proceed with the installation.
   
4. A confirmation pop-up will be displayed explaining that you'll be sharing personal details with the vendor(developer/partner). To proceed, accept the terms and conditions and click Install.
   
5. Click Continue to proceed with the installation.
   

4.2 Privately distributed apps 

1. Accept the email invitation from the developer/partner to allow them to start sharing applications with you.
   
2. Install the app by clicking the Install Application button in the email sent to your account.
   

Once the app has been successfully installed, you'll be redirected to the live mode of the application to continue using it.

5. Managing applications 

5.1 Accessing the app

5.2 Viewing app settings 

If the installed application is from a vendor, developer or partner, you can access the Settings page, which includes:

1. Permissions: View user permissions and portal user permissions, including all roles and data sharing options provided by the developer.
   

• Personalization: Customize the language settings of your app under Localization. By default, custom apps are available in English, but you can choose from the following options:

5.3 Viewing app details  

To view your installed applications:

1. Navigate to Operations > Marketplace in your Creator account.
   
   
   

2. Click Installed Applications.
   
   

1. Application - Refers to the application name
   
2. Version - Current installed version of the app
   
3. Subscription - Not applicable (for privately distributed apps), Free, Paid, Trial Expired, or Plan Expired
   
4. Status - Status is Enabled, by default, but can be disabled from your Solutions page

5.4 Updating apps

When there is an update available for an application, you can update by following these steps:

1. Click on an app under the Installed Applications tab to view its available updates.
   

2. In the Updates tab, click the Update button adjacent to the version to install the update.
   
   

Updates can only be applied in sequential order. The next update will only be enabled once the current update has been successfully installed. For example, the current version of the application is V3.0, and versions V4.0 and V5.0 are available for update. The latest version, V5.0, can only be taken up once V4.0 is installed successfully.
  

3. Click Continue in the confirmation pop-ups to proceed with installing the update. When the update is being installed, the application remains inaccessible.
   
   
   
   
   Tip: It is recommended to schedule your updates during non-business hours.

4. It is recommended to schedule your updates during non-business hours.

5.5 Viewing version history

1. Click on an app under the Installed Applications tab.
   

2. Click the Version History tab in the page.
   

5.6 Enabling/disabling apps

1. Marketplace app subscription expiration - For apps distributed through Marketplace, in case of an application subscription expiration, your app will be disabled. To enable it, click Renew from the pop-up. You'll then be directed to the payments page in Marketplace to renew your application. The app can only be enabled if the subscription is renewed. Alternatively, you can renew the subscription from the Application Details view page as well.
   

  

5.7 Deleting apps

1. Navigate to Operations > Marketplace > Installed Applications.
   

2. Hover over the desired application that you want to delete and click the horizontal ellipsis. Select Delete.
   
   Alternatively, you can delete the application from the application details page by clicking Delete under the horizontal ellipsis, as shown in the screenshot below.
   

Note: On deleting an installed application, installed connections associated with it, will also be deleted.

5.8 Managing installed connections

When you install an app(from Marketplace or shared privately) containing connections, those connections are referred to as installed connections. When a partner shares an application or when you install one from Marketplace, connections configured by the developer are part of the app's setup. 

Note: 

- You can't edit, delete, or reuse installed connections in any of your other applications. Disabling an installed connection's access to its associated application is also restricted.

- The app access for system connection can;t be disabled until the references are removed.

5.8.1. Accessing connections

Users can view installed connections() in live mode through the Connections tab under Microservices or from the connections slider in the live mode of the application. Each connection is accompanied by the following details when accessing from the Details page:

1. Service Name: Indicates the associated external service.
2. Permission: Shows the permission granted to the service.
3. Authorized Owner: Displays the auto generated authorized account name (this can be edited).
4. Status: Shows whether the connection is active.
5. Authorize Button: Allows authorization if not previously done.
6. Connection Type: Represents Admin, System, or User connection with distinct icons.
7. Installed details: Installed by and when.
8. Others: Authorize button to allow authorization if not previously done, switch, and revoke authorization buttons.
   

When accessing from the live page:

1. Service Name: Indicates the associated external service.
2. Authorized Account: Displays the auto generated authorized account name once the connection is authorized (this can be edited).
3. Connection link name: Displays the link name of the connection created.
4. Permission: Shows the list of permissions granted to the service.
5. Status: Shows whether the connection is active.
6. Others: Authorize button to allow authorization if not previously done, switch, and revoke authorization buttons.
   

5.8.2. Authorizing a connection

      1. Log in to your Zoho Creator and navigate to the Connections tab under Microservices.

      2. Select the connection that was installed and click Authorize.
      

Note: Depending on the type of connection the other users can also authorize connection.

5.8.3. Switching authorization

Depending on the type of connection, the user can update authorizations when existing credentials expire or need replacement:

      1. Select the desired connection and click Switch.
      

      2. Choose an account and click Reauthorize.

For OAuth2 connections, you will need to grant access within 90 seconds.

5.8.4. Revoking authorization

Depending on the type of connection, the user can revoke a connection’s authorization, stopping its use across all associated app components:

Select the connection and click Revoke.

5.8.5. Enabling/disabling connection

You can enable or disable an installed connection from the Connection Details page by clicking the More icon present on the page.

5.8.6 Point to Note

1. A single connection cannot be reused across multiple client-side apps.
2. Each connection must be authorized per app to maintain data security.
3. Connection updates initiated by developers will prompt re-authorization on the client side.
4. On deleting an installed application, the installed connections associated with it will also be deleted. 

6. Limitations

1. Date and time settings cannot be configured for an installed application.
   
2. The App URL and App icon provided by the developer cannot be modified by the user.
   
3. Roles and permissions provided by the developer cannot be modified by the user.
   
4. For installed applications, page variable settings with their defined and current values provided by the developers cannot be viewed due to source code protection.
   
5. Updates can only be applied in sequential order, meaning the next update will only be enabled once the previous one is successfully installed.
   
6. Updates are prioritized over payments for installed applications. For instance, even if the payment and Creator account are active, if the customer is using a deprecated version of the app, it will automatically be moved to a disabled state.
   
7. For installed applications, users can't enable environments.
   

 7. Related topics 

• Understand Developer Console

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  Now we've covered how to install an application from Marketplace or shared by a partner or developer on your Creator account, head over to learn more about Marketplace distribution or private distribution.