Understand federated login

This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version.

Federated login allows you to authenticate the users of a portal by using their Google or Facebook account. The advantage of using federated login is that the portal users will not need to create an account to access the portal. Instead Google or Facebook will act as an identity provider and verify the identity of the customer.

Let's assume an organization called 'Zylker'. They have a portal called 'Subscriber registration' in which the new customers have to fill up the data required for the subscription. To make it easier for the customers to subscribe, Zylker wants them to be able to use their Google accounts. Zylker can achieve this by using the Federated login option in portal. When the customer visits the portal they will be displayed an option to access it by using their Google account. Once they enter the correct credentials, their account will be authenticated and they can access the customer portal.

Note: Federated login is now supported in our iOS (version 3.4 and above) and Android (version 6.2.5 and above) apps.

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