Understand SAML authentication | Zoho Creator Help

Understand SAML authentication

This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator current.
Security Assertion Markup Language (SAML) is a framework which helps us to achieve Single Sign-On (SSO) in a secure and easy manner. SSO is a centralized login system which can authenticate the users with just a single set of login credentials.

In Zoho Creator, Portal administrator can simplify password management for their portal users using SAML. If the administrator already stores the login credentials of their portal users in a SAML provider then they can configure the Portal to be authenticated based on these credentials. The administrator can also configure SAML for multiple portals to enable portal users access all the portals using the same credentials.

When a portal user accesses the portal URL, it will be redirected to the configured login URL for authentication. The Identity Provider (IDP) returns back SAML response specific to that portal user after successful validation. The received response will be decoded based on the configured public key. If the response indicates successful authentication, the portal user will be logged into the portal.

The developer must be familiar with the following terminologies before configuring SAML.

  • Service Provider(SP) - The system that provides service to the user. In this case, Zoho Creator Portal acts as the Service provider.
  • Identity Provider(IDP) - The system that manages the identity information of the customers. Few sample IDPs are OneLogin, ADFS, miniOrange.
  • ACS URL (Assertion Consumer Service URL) - The IDP will send the SAML response to this URL. This URL will be provided by the SP(Zoho Creator Portal).
  • Entity ID - A unique ID that allows the SP and IDP to identify each other. The Entity ID will be provided by the Service provider. Entity ID is zoho.com for U.S customers , zoho.eu for E.U customers and zoho.com.cn for China customers.
  • Name ID Format - The format in which the name ID must be specified. The name ID format that you specify must be configured in the IDP. Zoho Creator Portal supports only email address Name ID format as specified in the metadata file (urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress)
  • Login URL - The URL to which all the customers of Portal will be re-directed for authentication.
  • Logout URL - The URL to which customers are re-directed when are signed-out from Portal under SSO.
  • Public key - Key used to decode the response message sent by the Identity provider.

Scenario 1 - Configure SAML for multiple portals: Consider an organization named Zylker whose customers have unique login credentials. Zylker has multiple portals in Zoho creator which has to be accesssed by its customers. To access all the portals the customers has to create multiple login credentials for each portal. But this cumbersome process can be overcome by using SAML authentication. Zylker has to upload the login credentials of all its customers to a third party SAML provider. Zylker can configure SAML in all of its portals and ensure a Single Sign on mechanism for the customers. So when the customers try to access the Zoho Creator portal their login credentials will be authenticated by the third party SAML providers(Like OneLogin, ADFS etc).

Scenario 2 - Configure SAML authentication for already existing portal users: The organisation Zylker has two different portals in Zoho Creator. The portal users of each of the portals have been assigned login credentials specific to that portal. Zylker configures the SAML authentication in order to give the portal users’ a single sign on mechanism. Now when the portal users tries to access the portal they will have to be authenticated by the SAML provider. Their old login credentials will be overridden and only the credentials uploaded in the SAML provider will authenticate the portal users.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                              




                            

                          Zoho Marketing Automation

                            Zoho Sheet Resources

                             




                                Zoho Forms Resources


                                  Secure your business
                                  communication with Zoho Mail


                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times


                                    Carry your calendar with you
                                    Anytime, anywhere




                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now


                                                Zoho SalesIQ Resources



                                                    Zoho TeamInbox Resources



                                                            Zoho DataPrep Resources



                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW


                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now











                                                                                      • Related Articles

                                                                                      • Understand authentication

                                                                                        This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version. Authentication is the process or action of verifying the identity of a user of the portal. Zoho Creator allows you to choose ...
                                                                                      • Configure SAML authentication in Portal

                                                                                        This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version. To configure SAML authentication: Click  Portal  under the  Deploy  section. A list of portals will be displayed. Click on ...
                                                                                      • Understand portal

                                                                                        This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version. A Portal is a great way for an organization to allow its external users to log in to their dedicated internal system and ...
                                                                                      • Understand connections

                                                                                        This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version. Connections are intended to connect to external facilities. They enable you to integrate your Zoho Creator application with ...
                                                                                      • Understand Connectors

                                                                                        Overview Connectors allow Zoho Creator applications to communicate with third-party services. It contains the properties required to connect to a particular service and reduces the complexity, thereby, establishing a secure connection. Let us ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace

                                                                                        Resources

                                                                                        Videos

                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                        eBooks

                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                        Webinars

                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                          Zoho Show Resources