In Zoho Creator, Portal administrator can simplify password management for their portal users using SAML. If the administrator already stores the login credentials of their portal users in a SAML provider then they can configure the Portal to be authenticated based on these credentials. The administrator can also configure SAML for multiple portals to enable portal users access all the portals using the same credentials.
When a portal user accesses the portal URL, it will be redirected to the configured login URL for authentication. The Identity Provider (IDP) returns back SAML response specific to that portal user after successful validation. The received response will be decoded based on the configured public key. If the response indicates successful authentication, the portal user will be logged into the portal.
The developer must be familiar with the following terminologies before configuring SAML.
Scenario 1 - Configure SAML for multiple portals: Consider an organization named Zylker whose customers have unique login credentials. Zylker has multiple portals in Zoho creator which has to be accesssed by its customers. To access all the portals the customers has to create multiple login credentials for each portal. But this cumbersome process can be overcome by using SAML authentication. Zylker has to upload the login credentials of all its customers to a third party SAML provider. Zylker can configure SAML in all of its portals and ensure a Single Sign on mechanism for the customers. So when the customers try to access the Zoho Creator portal their login credentials will be authenticated by the third party SAML providers(Like OneLogin, ADFS etc).
Scenario 2 - Configure SAML authentication for already existing portal users: The organisation Zylker has two different portals in Zoho Creator. The portal users of each of the portals have been assigned login credentials specific to that portal. Zylker configures the SAML authentication in order to give the portal users’ a single sign on mechanism. Now when the portal users tries to access the portal they will have to be authenticated by the SAML provider. Their old login credentials will be overridden and only the credentials uploaded in the SAML provider will authenticate the portal users.
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