This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version.

To add users to a portal:

1. Click Portal under the Deploy section.
   

   

2. A list of portals will be displayed. Click on the portal to which portal users are to be added.
   

   

3. The Add Portal User button lets you add new customers. Click on Add Portal User.
   

   

4. In the Add Portal Users tab, enter the email address and permission for the customer.
   

   

5. Then click Add.
6. The portal user will receive an email containing a link to setup the password for their account.
   
   The portal user should follow the below guidelines to create a password for the account:
   
   • Password should have a minimum of 8 characters.
   • Password shall have maximum of 250 characters.
   • Password cannot be the same as the login email address or username.
   • Commonly used passwords are not allowed.

Note: When you're upgrading your Creator account, you can purchase the add-on, which allows you to add up to 500000 portal users to your portal. To add more than 500000, please contact support at support@zohocreator.com.

Related Topics

• Understand portal users
• Import portal users
• Managing portal users
• Understand lifecycle of a portal user
• Change permissions for portal users
• Export portal users