FAQs: Capture IP Address - Location Data
This page covers about effectively capturing and managing IP addresses on form submissions, ensuring GDPR compliance, transparency in informing users, and addressing concerns regarding data storage and disabling options.
What is the purpose of capturing IP addresses on form submission?
Capturing IP addresses enables your Zoho Creator app's forms to record the public IP addresses from which users submit their entries. This information can be useful for various purposes, such as tracking user interactions.
How can I enable capturing IP addresses on my forms?
You can enable the Capture IP Address form property in the form builder's Form Properties section. This setting allows your forms to capture users' IP addresses when they submit entries. For detailed instructions, refer to our document.
Are there any changes related to GDPR compliance when capturing IP addresses?
Yes, in accordance with GDPR guidelines, capturing IP addresses has undergone changes.
(For forms created before May 25, 2018, IP addresses are automatically captured. For forms created after that date, IP addresses will be captured only if you enable the Capture IP Address property.)
How should I inform my users about capturing their IP addresses?
To comply with GDPR and inform users, it's important to clearly explain why you need their IP address and how the data will be used downstream. You can use an Add Notes field in your form to communicate this information transparently.
Can I disable capturing IP addresses if I no longer require this data?
Yes, you can disable capturing IP addresses by unchecking the Capture IP Address checkbox in the form builder. This action will cease the capturing process and delete previously collected IP addresses.
How and where are captured IP addresses stored?
Captured IP addresses are stored in the Added User IP Address system field when a user submits an entry through a form with the Capture IP address option enabled. Similarly, when a user updates a record through forms, their IP address is stored in the Modified User IP Address system field.
Can I enable or disable capturing IP addresses at any time?
Yes, you can enable or disable capturing IP addresses based on your needs.
To enable capturing IP addresses, follow the instructions in the form builder. To disable and delete previously captured IP addresses, uncheck the Capture IP Address checkbox, as outlined in the form builder's Form Properties section.
What if I have concerns about GDPR compliance and capturing IP addresses?
If you have any concerns or questions regarding GDPR compliance and capturing IP addresses, you can refer to the provided resources within the Zoho Creator platform. Additionally, you can reach out to our support team for assistance and clarification.
Can I capture IP addresses for forms created after May 25, 2018?
Yes, forms created after May 25, 2018, can capture IP addresses if you enable the Capture IP Address property. However, it's important to follow GDPR guidelines and inform users about the data collection.
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