FAQs: Capture Location - Location Data
This page covers everything you need to know about managing geolocation data capture on your website forms, from informing users about location tracking to enabling and disabling the feature as per consent and privacy regulations.covers
What is geolocation and how can I capture location on form submission?
Geolocation allows you to determine the geographical location from where users access your form, with their consent. You can enable this by using the Capture location form property. By default, this property is disabled, and location data is not captured.
Is captured location data considered personal data?
Yes, location data is considered personal data, as it can be used to identify an individual. Ensure you inform users about why you need their location and how it will be used, especially in the context of GDPR (General Data Protection Regulation).
To learn more, check our help document.
What is GDPR, and how does it relate to capturing location data?
GDPR (General Data Protection Regulation) is a set of regulations for data protection and privacy. It requires informing users about data collection, usage, and ensuring lawful basis for processing personal data, including location. To learn more, check our help document.
How can I inform users about the purpose of capturing their location?
To inform users about the purpose of capturing location, you can add notes to your form to explain why their location is required and how it will be used. This helps comply with GDPR and ensures transparency.
What happens when a user accesses a geolocation-enabled form from a web browser?
Users will see a message asking for permission to access their location. After clicking Proceed, they can choose to Allow or Block access. The choice they make is saved for future visits to all geolocation-enabled forms in Zoho Creator apps.
How does location access work on a phone or tablet?
On phones or tablets, users will be prompted to grant Zoho Creator app access to their location. They can only access geolocation-enabled forms after permitting location access.
How is location determined and stored after form submission?
After submission, Zoho Creator fetches latitude and longitude to get the nearest physical address, stored in the Added Location system field. When updating a record, the location is stored in the Modified Location system field.
How can I disable capturing location data and delete collected data?
To disable capturing location data and delete collected data:
- Open the form builder.
- Click the Properties icon, navigate to Form Properties > Location Data.
- Uncheck the Capture Location checkbox, then click Disable.
The location data collected is deleted simultaneously as you disable Capture Location.
Can I capture location data only when users consent?
Yes, location is captured only with user consent. Learn how to enable capturing location data for a better understanding.
How do I enable geolocation on my form?
To enable geolocation on your form:
- Open the form builder.
- Click on the Properties icon in the top-right corner.
- Navigate to Form Properties > Location Data.
- Check the Capture Location checkbox and follow the prompts.
Is geolocation capturing enabled by default?
No, geolocation capturing is not enabled by default. Users need to give their consent for their location to be captured.
What if I don't need to collect location data anymore?
If you no longer require location data,follow the following steps to disable capture location:
- Open the form builder.
- Navigate to Form Properties > Location Data.
- Uncheck the Capture Location checkbox and follow the prompts to disable it.
The location data collected is deleted simultaneously as you disable Capture Location.
What happens if a user denies access to their location?
If a user denies access, they may be shown a message indicating that their location access has been blocked, and they will not be able to access the form. They might need to adjust their browser settings manually to change this preference.
What should I do if my user's web browser blocks location access?
If a user's browser blocks location access, they may need to adjust their browser settings to allow it, or they might continue using the form without location data.
Is it possible to capture a user's location without their consent?
No, location data is only captured with the user's consent. The Capture Location property needs to be enabled, and users need to grant access explicitly.
Can a user change their decision about allowing location access?
Yes, users can change their decision by adjusting the browser settings for geolocation access. The choice they make for one geolocation-enabled form will apply to all such forms in Zoho Creator apps.
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