Overview of Property Maintenance Tracker App

Zoho Creator provides an array of pre-built business apps that are ready to use.

The Property Maintenance Tracker App is designed for businesses that offer maintenance services to property holders. You will be able to have an automated data management system that will help you raise request for services, track the requests, assign requests to your employees, capture and store employee and customer details, receive and review feedback from customers, set reminders, add and view the services provided by your organization, and maintain information related to your organization.

Access the app

You can access the app from three locations:

• Zoho Creator App Deck
• Zoho Marketplace
• App Gallery

Once you install, the app will be set up and ready to use. You can explore the modules in the app, tweak the app to accommodate use cases specific to your business, and add and view data. You can also add users and define roles and permissions such as add, modify, delete, and view data, and map the users to the permissions defined, thus allowing them with limited or full access to your app.

Modules in the app

Maintenance Requests: The Raise a Maintenance Request form enables you or your users to raise requests for services. You will be able to view all the requests in All Requests report and the new requests in the New Requests report. The My Requests report is for individual users to view their requests alone.

Employee View: This module is meant for your employees. Individual users can view the newly assigned work orders, their works that are in progress, and closed requests in separate reports.

Employees: The Add Employee form enables you to capture and store employee details. You will be able to view the details in All Employees report.

Requester: The Add Requester form enables you to obtain the details of the users requesting your services. You can view the same in the Requester Details report.

Feedback: The Feedback form allows your customers to provide feedback for your services. The My Feedback report is for individual employees to view the feedback that they have received. The All Feedback report is for you or your admin to view all the feedback from your customers.

Reminders: The Set Reminder form allows you to define reminders. You can specify the periodicity for those reminders so that the notifications are sent promptly.

Services: The Add Service form enables you to capture and store all the services that you organization provides.

Organization Details: You will be able to enter and store the details of your organization.

Automation

The app is fully equipped with automations to help you run your business in an efficient manner. The workflows in the app are used to hide/show and enable/disable certain fields in the forms, redirect to subsequent windows (For instance, when you try to access the Raise Maintenance Request form without adding Organization Details, you will automatically be redirected to the Add Organization Details form.), display relevant alert messages, auto-detect user using the logged in user ID, assign employees to requests and trigger notification to the assignee, feature actions that get triggered at the event of clicking a button, and more such workflows that make this app efficient.

Share your app

You can share this app to the users within your organization and with your clients. You can define roles and permissions for your users, so that users with specific roles have specific levels of access to the components in the app. Please click here to learn how to share your app.