At Zoho Creator, we recognize the importance of Hébergeur de Données de Santé (HDS) certification, which is required for entities hosting personal health data governed by French laws. The HDS regulation, issued by ASIP SANTÉ under the French Ministry of Health, promotes electronic healthcare solutions in France. It mandates that healthcare organizations and service providers handling personal medical data use an HDS-certified service provider. HDS certification aims to strengthen the security and protection of personal health data, including but not limited to, implementation of robust security measures, authentication procedures, backup systems, and encryption methods.

 

      Achieving the HDS certification for Zoho Creator demonstrates its compliance with stringent security and privacy standards for hosting and managing personal healthcare data. Zoho Creator is working with an independent third-party certifying body that has obtained accreditation from the COFRAC (French Committee for Accreditation) to achieve the certification.

 

      The certification process includes two stages: Stage I and Stage II audits, where our systems, facilities, and implementation practices are rigorously assessed to ensure compliance with HDS requirements.  We will share updates on our certification status on this page by Q4 2025.HDS certification enables healthcare providers in France to use Zoho Creator, for developing innovative, cutting-edge healthcare solutions and host their personal medical data on our low code application platform with confidence.

 

French Public Health code requires the execution of specific contractual terms between the health data hosting service or cloud service provider and its customers. Applicable customers in EU DC (refer how to check my DC details here) are requested to login to their Accounts Settings page and sign the HDS Addendum with us before hosting health personal data on Zoho Creator. 

Once we receive your request, we'll forward the HDS Addendum to you for your signature after reviewing and accepting your request. The signature process will be initiated from Zoho's end upon certification, and until then it will remain on hold. If you have any questions or concerns, please reach out to us at support@zohocreator.com.