Creating a questionnaire with matrix choices

Creating a questionnaire with matrix choices

Requirement  

Create a matrix-type (horizontal layout of choices) questionnaire to get feedback.

Use Case  

A flight booking application is used by multiple users. The users use it to book flights, after which a feedback form is sent to them to request their feedback. So, a form called Feedback, with varying levels of approvals and disapprovals, will help the service provider to fine tune the services.
 

Steps to follow  

1. Create a feedback form with the following details:
Form
Form Link Name
Field Type
Field Name
Field Link Name
Feedback
Feedback
Radio
In-Flight Service
In_Flight_Service
Radio
Onboard Entertainment
Onboard_Entertainment
Radio
Wi-Fi Connectivity
Wi_Fi_Connectivity
Radio
Meal Options
Meal_Options
Multi Line
If there is any other feedback, please tell us.
If_there_is_any_other_feedback_please_tell_us
Add Notes
Notes
plain

For all the
Radio fields, the choices can be imported from Advanced > Import predefined choices > Satisfaction level. This will add the default choices listed under the Satisfaction level (Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied) to the radio fields. (The N/A option can be removed.)
 
 

2. Some CSS code can make the form look in a matrix type. Click the Notes field, then click Edit HTML.
 
3. Add the below code in Edit HTML editor:
  1. <div>
  2.     Feedback bring a smile and a change. Do both!
  3.     <br>
  4. </div>
  5. <style>
  6. <!-- The below line is a comment. -->
  7. <!-- zc-<field_link_name>-group indicates the radio box group -->
  8. .zc-In_Flight_Service-group .form-field .tempContDiv .choice-table-row { 
  9. display: table-cell !important 
  10. .zc-Onboard_Entertainment-group .form-field .tempContDiv .choice-table-row { 
  11. display: table-cell !important 
  12. .zc-Wi_Fi_Connectivity-group .form-field .tempContDiv .choice-table-row { 
  13. display: table-cell !important
  14. .zc-Meal_Options-group .form-field .tempContDiv .choice-table-row { display: table-cell !important 
  15. }
  16. </style>
  17. <div>
  18.     <br>
  19. </div>

See how it works  



    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Provide a link in a form, through notes field

                                                                                                                Requirement Open a link containing instructions required to fill a form. Use Case For any customer to use an application, registration is the first step. A registration form has some general instructions for filling the form. It would be best if they ...
                                                                                                              • Insert a record during an approval process

                                                                                                                Requirement   Insert a record into a form when an approval is approved or rejected. Use Case   A charity uses an application to approve the students who need their services. Any student can apply for their program, but the charity reserves their ...
                                                                                                              • Having Images as choices for a question

                                                                                                                Requirement A form containing questions must have multiple choices in image format as answers for each question. Use Case A brain-teaser application is built that has a Questions form, which lists all kinds of questions. A question has multiple ...
                                                                                                              • Understand add notes field

                                                                                                                Understand add notes field The Add Notes field enables you to display a note on your form. You can use it to provide any instruction or additional information to your users, and thereby assist them in submitting data through your form. You can have ...
                                                                                                              • Add and import choices

                                                                                                                Add and import choices in a choice field Applicable to the following choice fields: Drop down , radio , multi select , and checkbox . Zoho Creator offers the following options for adding choices to the above-mentioned fields. Choose that which works ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources