Creating a questionnaire with matrix choices

Creating a questionnaire with matrix choices

Requirement  

Create a matrix-type (horizontal layout of choices) questionnaire to get feedback.

Use Case  

A flight booking application is used by multiple users. The users use it to book flights, after which a feedback form is sent to them to request their feedback. So, a form called Feedback, with varying levels of approvals and disapprovals, will help the service provider to fine tune the services.
 

Steps to follow  

1. Create a feedback form with the following details:
Form
Form Link Name
Field Type
Field Name
Field Link Name
Feedback
Feedback
Radio
In-Flight Service
In_Flight_Service
Radio
Onboard Entertainment
Onboard_Entertainment
Radio
Wi-Fi Connectivity
Wi_Fi_Connectivity
Radio
Meal Options
Meal_Options
Multi Line
If there is any other feedback, please tell us.
If_there_is_any_other_feedback_please_tell_us
Add Notes
Notes
plain

For all the
Radio fields, the choices can be imported from Advanced > Import predefined choices > Satisfaction level. This will add the default choices listed under the Satisfaction level (Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied) to the radio fields. (The N/A option can be removed.)
 
 

2. Some CSS code can make the form look in a matrix type. Click the Notes field, then click Edit HTML.
 
3. Add the below code in Edit HTML editor:
  1. <div>
  2.     Feedback bring a smile and a change. Do both!
  3.     <br>
  4. </div>
  5. <style>
  6. <!-- The below line is a comment. -->
  7. <!-- zc-<field_link_name>-group indicates the radio box group -->
  8. .zc-In_Flight_Service-group .form-field .tempContDiv .choice-table-row { 
  9. display: table-cell !important 
  10. .zc-Onboard_Entertainment-group .form-field .tempContDiv .choice-table-row { 
  11. display: table-cell !important 
  12. .zc-Wi_Fi_Connectivity-group .form-field .tempContDiv .choice-table-row { 
  13. display: table-cell !important
  14. .zc-Meal_Options-group .form-field .tempContDiv .choice-table-row { display: table-cell !important 
  15. }
  16. </style>
  17. <div>
  18.     <br>
  19. </div>

See how it works  



    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Provide a link in a form, through notes field

                                                                                                    Requirement Open a link containing instructions required to fill a form. Use Case For any customer to use an application, registration is the first step. A registration form has some general instructions for filling the form. It would be best if they ...
                                                                                                  • Insert a record during an approval process

                                                                                                    Requirement   Insert a record into a form when an approval is approved or rejected. Use Case   A charity uses an application to approve the students who need their services. Any student can apply for their program, but the charity reserves their ...
                                                                                                  • Having Images as choices for a question

                                                                                                    Requirement A form containing questions must have multiple choices in image format as answers for each question.  Use Case A brain-teaser application is built that has a Questions form, which lists all kinds of questions. A question has multiple ...
                                                                                                  • Understand add notes field

                                                                                                    Understand add notes field The Add Notes field enables you to display a note on your form. You can use it to provide any instruction or additional information to your users, and thereby assist them in submitting data through your form. You can have ...
                                                                                                  • Add and import choices

                                                                                                    Add and import choices in a choice field Applicable to the following choice fields: Drop down , radio , multi select , and checkbox . Zoho Creator offers the following options for adding choices to the above-mentioned fields. Choose that which works ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources